We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-15 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Mi hijo quedó feliz con la compra, recomendamos el producto.
Absolutely adorable plush! I recommend to 100%
Very fast delivery
Very happy! Nice material soft!
It’s really soft and fluffy and the leaf thing u can move, it’s not squishy but still good
ITS SO CUTE ND CAME FAST TOO I LOVE IT
Very good, it's exactly what it looks like in the photo
Material is also good tool parts for bridesmaids hand feeling even nicer
At the top! Excellent quality! My children are happy thank you!
Love it very cute!
great stitching really soft and great value for the price! he even came 2 weeks early!
Le Totoro de 55cm est juste incroyablement bien, ma copine a adoré son cadeau!
Very good quality
Very good quality and good finishes. The Totoro is beautiful. Highly recommended
Very sweet! Perfect description! Very fast shipping to Germany! Thanks! Children love it!
super genial
Good for cuddling! Though there is a wire in the leaf's stem that keeps it upright.
Very pretty
Very happy, she arrived quickly and in good condition. Smaller than I expected. Good quality, it's very soft.
Wowww I’m so in love!!!! and it was faaaast
A really nice product at a fair price!
I ordered the smallest plush. Received before 10 days. The packaging is very cute. The plush is very soft and of good quality. I recommend it.
Parfait
So cute and it came so fast lol
Entrega muy rapida. Muy bonito y adorable. No llegó nada arrugado.
Peluche muy bonito y todo muy rápido, estoy muy contenta
Product conforms to the description. Excellent value for money.
The plush is very beautiful, it is really worth buying, the small green sheet is removable. I really recommend it
so cute love it
Super szybka przysyła 12dni I love TOTORO
Super plush very fast delivery
So so so cute!!!!!!!! Love it!!! Thank you so much!
En hermosooooo, arrived in good condition and took super little to arrive
Unbeatable! It's perfect!
Beautiful, soft coat, very well done.
Very good quality, very satisfied. Delivered within the established deadlines
thanks
Plushie is very filled but still nicely soft, smells good- just like brand new product, loosing only a little bit of fur but it’s still very pleasant, lotus leaf is on a wire which allows place it whatever you want
Great quality item as described thank you!
rapport qualité prix parfait. la tige de la feuille est flexible c'est génial. attention aux très petits enfants, les yeux sont simplement collés
nice
It's so beautiful, it's that I loved the design because it's just like TOTORO from the movie UWU In addition, the hojita is iwal as when he used it from KDBBSBD umbrella I love him too much, I would take care of consumerist fjfjdjf
Loved beautiful, not slow to arrive
It’s cute and soft
Very good communication. Shipped quickly nice quality. Thanks
the leaf and stem are shaped by wire so I would gift this to adults or older children. The Totoro is well made and looks great.
very cute, came in just under 3 weeks.
Bello, A mi hija le encantó.
Beautiful.
perfecto
This chulisimo loved me, it's very accurate.
se demoro más de dos meses pero fue culpa de correos de chile, el producto es tal y como en la imagen, muy cutee :33
Super plush my daughter is super happy to have totoro just small flat but much too much time to dry after washing
Parfait
Lovely and very soft doll
good quality
I thought it would be a little bigger but it's very tender!
I love totoro so much it’s so fluffy definitely will order again
Totoro is super soft and a really good size (I got the smallest and I have no regrets!) Shipping to Australia took around 2-3 months. Well made, cute face and very huggable!
it’s pretty good quality, my cat really likes it. accurate to the photo.
Wonderful, cute, perfect! Loved... super reliable both in time in quality! ~ <3
Very good value for money!
I absolutely loved this. it is plush and lovely and everything I had hoped for in a toy. I got it for my son's birthday as he is a big fan of Totoro and he absolutely loves it the first thing he wanted to do was watch the movie with his new Totoro friend.
The plush is pretty but the eyes are not very well done otherwise very nice deco!
Cute af
TOTORO very beautiful Endless delivery
Same as the picture.
hermoso
Produit fidèle à la description !
My Daughter will love this good price and size was very reasonable for price Is a birthday present so I am happy
tout doux bonne qualité
Top super qualité
Perfectly matches the description, a strange seam on the face but otherwise very good quality!
Parfait
it’s so cute and super soft!! came in good condition and well packaged!! i recommend :)
super cute and soft
Excellent pruduct recommended to 100%
I LOVE IT SOOOOOOOO MUCH
Very good quality and reception quite fast.
Very cute, very soft and no smell. Delivery in 20 days for France
It's very beautiful, the truth was afraid it would be too late, because I read in the comments that some came to you in two months and I had asked for this for a gift, but I arrive before the estimated date and in good condition
Great! Very good quality!
Amazing!! Very good quality for the price, very cute!
J’adore :)
So cute !!
Very good product and very soft
Beautiful
gorgeous totoro, very soft and looks well made.
It arrived early and in good condition, expectations met and surpassed very pleased .
Very cute plushie. My daughter will love it. seems good quality.
happy!!
The Teddy arrived very fast, in about 15 days to Madrid. Well packed and in good condition. It's just as it appears in the pictures. Soft, well-sewn touch. The only bad thing is that it has a weird smell, something unpleasant. The smell goes quite the way it goes, but it doesn't go away at all! I guess it's because the stuffing, knowing it will be. I haven't opened it to look. But the smell doesn't just disappear.
Looks great exactly as pictured. I’m in love!!!
That's what I expected. My girlfriend is thrilled with this gift.
Perfectly matches the details of the article
shipped and arrived very fast, i’m really happy with my purchase ! tysm hes so cute :3
I get super fast to chile and it's beautiful! Very soft and well done I love him
muito fofinho, o pêlo é mt lisinho, de um bom material
Very nice plush toy! Size is accurate, and feels great!
very big and soft! love the quality but took 2 months to get here.
I recommend his exactly like the picture and came fast
Bardzo fajna i miękka poduszka. Przyszła idealnie w czasie, i szczerze mówiąc warto było czekać. Jest czysta i wszystko jest dobrze szyte. W skrócie polecam kupić!
Very cute and beautiful. Came in perfect condition! However the leaf detached from body after 1 night. A needle and thread will fix it easily
Perfect. Delivery before date. Great! And great product: soft and too cute
All Accord
so lovely and soft !
very cute tiny bit smaller than I though but overall cute plus it had nice packaging
Good quality and good price. I arrive fast and equals the image
So cute liked it very much, the pictures looks the same to the real one
Everything super, just as it appears in the photo, very nice, I ordered it 30 cm, it's soft, very rich the fabric
Great product .. All sweet
Very fast shipping to Germany. Quality is nice and does not smell
Très bel article
Very nice peluche. Well done
Perfect
<3 this plushie is perfect! i’m so happy~
Very good quality, product same as photo, recommend buying.
I loved it, wine packed in a cute bag, and the product such as the photo, and super fast shipping, I recommend it!
so cute!! i’m in love with him
Took a few days more then 10 days delivery
Right size, good stuffing and really really soft fur. My daughter is delighted :)
Super bien, de calidad, más grande que lo que pensé, hermozo. Entrega rápida en 10 dias
Plush exactly as in the picture, with the same dimensions. All sweet and she has something to hang on. I recommend this purchase.
Really pretty
Very soft. high quality.
exelent really nice and pretty really love it
High quality, really well made and arrived swiftly
so cute, and bigger than I expected. lovely thanks
ok
Halaos I lovenit SM hahaa
OH MY GOD I LITERALLY LOVE HIM SO MUCH HES LITERALLY THE CUTEST THING EVER AND ITS AMAZING QUALITY
Excellent quality! Better than expected!!
very cute I love it
Excellent product, very well built. Is soft and the position of it safe is adjustable, a detail very cool. Came well packaged and arrived fast, 16 days to my house. Recommend buying.
Perfect, fast shipping and great material, soft and beautiful! We love it!! <3 Perfect, it is too beautiful, soft and excellent material! And very fast for Brazil (less than 2 weeks) recommend <3
Conform to the photo!
I arrive in very good time
Perfect! Super soft, consistent with the picture, my daughter is delighted
Very very cute and very fluffy and soft
It's great, it's like in the picture and very soft.
Super soft very cute and the Leaf has an iron to put it to taste. 10/10
beautiful toy
VERYVERYGOOD
Perfect and gorgeous plush
Nice, soft and looks good quality. The blade can move. Recommended
30cm,good price and material,so happy with that
super cute and soft I love him
Very cute and so soft plush I recommend
love it bro, got funny eyes, get it asap
Love this plush. Good quality and very soft definitely recommend.
so cute !!! look exactly like the picture and shipped pretty fast. Super soft! i love it !!
So so so freaking cute and soft, worth the money!
Very cute and soft!!! Just like the photos the quality is very good
Good quality and complies with the announcement. Too cute. Ultra fast delivery, ten days
OMG SOOOO CUUTE I LOVE THEM & THEY ARE SUPER SOFFTT
Fast delivery according to description
The item is beautifully finished and straightforward and quick at me. The leaf is due to a wire bendable. Arigatou!
Trop mignon
THE CUTEST THING IN THE WORLD :D HES SO ADORABLE AND I CAN HUH THIS THING FOREVER !! I RECOMMEND THIS ITEM
A super terribilus Marvel I took a 40 cm it arrived super fast in just 2 weeks it is very soft desbfinish pardon Thank you bcp my daughter is too happy
Perfect! Thank you!
I love it's all sweet
My girlfriend thanked me;)... for this gift
top
i love it. this is really really cute!! i willl definitely order again. thank you so much!!
Nice quality
Very cute and very soft shipping was also pretty good