SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||7-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-15 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived quickly very satisfied
Sends very fast
Delivered in 2 weeks! Top
took a long time to be sent out. not as strong as i expected.
looks fine ..didnt try yet , hopefully wont break after first time...delivery took very long
The shipping was insanely fast & the band works very well. Just make sure you get the right resistance band since each color has different resistance.
Product seems good. Took a while to arrive but it reached in good condition. Pretty good for the price.
I bought these two springs. Are good. Are remained contented. Board acquistarle.
Arrived late but arrived
шло очень долго. месяца два. пандемия наверное. товар качество хорошее, мешочек бонусом!
Top !! Merci
Product same as description. I did order in January and it received the 31 March. Late though thanks
Normalissimi elastic. Do their work. From red to yellow change little. So if you want a hard I think is better than the black @@@@
Conform to the description, delivered quickly
The order was shipped quickly, The delivery to Saint-Petersburg Russia took about 4 weeks, the product was well packaged. The product is as described, the quality is good.
love them second time ordering and last VERY LONG
I loved it. The league is strong, the bag is like normal
Very well, ordered in different resistance, really good for the price is given, they have the air resistant to see in time but very satisfied with this product, I recommend ++++
As on the description missing more than if put
As in the picture
The goods went very long. The store is not very sociable. But in the end I'm glad that I got what I ordered. I recommend the product to the seller and I recommend answering questions and everything will be okay.
Complies with product description.
no issues. will likely buy again
Nothing to say! As in the pictures
conforme aux photos
Very accurate but I made the mistake of getting a light one but I will deffo buy a heavier one still works tho
soddisfatta, un po' lunghi i tempi di spedizione
Exact to description
This time very slow, but always perfect product.
The product corresponds to the description, with the store did not have to communicate, the purchase was satisfied.
As described. Feels like 5-10 pound dumbbells for curls.
Excellent the product as in the photo very good quality and logistics tracking was excellent
Great Product, Description very accurate
Looks to be fine! This is a replacement for one I had for while that snapped and nearly took my eye out hahahaha let's hope this one doesn't snap too took a little less than 2 months to Ireland
Exactly what I expected, good price, my customers love them! Will buy again!
He is good and works well
It's not as hard as it should be.
It seems a little thin
The elastic is perfect but the bag zero
as per photo. 2nd time ordering
Sound goods and rapid delivery
Very accurate and strong. Fast shipping bright colors!
Not bad at all I ordered the 18/04 and I received the 05/05
Is very good
Great! Perfect thank you for the sport
Exactly as described
As described. I can’t wait to start exercising with them.
It seems fine, I haven't used it much yet though ^^ No communication with the store required and it came pretty fast.
Tutto ok, sono molto leggeri, magari per chi deve recuperare da un infortunio, non adatti credo a vuole qualcosa per un un allenamento duro!!
Could not mark the order. Left from the delivery address, did not receive the parcel, ordered a kit for 300 rubles.
All the best!! Thank you-like again!