SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||7-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-15 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nail File conforms to the description. Only small downside the size of the grain is not to mark on the file so for beginners it is not necessarily the best...
Produit et emballage correct. Envoi très rapide pour la France.
The best recommend!!!!!
Well and arrived quickly, but wear out a little fast
Files very nice would rec
Super not the first time I order very fast delivery
Hello, The product complies with the description, it is effective for filing nails, I recommend this product.
Parfait, le grain n’est ni trop fin ni trop gros.. très bon Rapport qualité prix. Produits bien emballés. Au top
THANK YOU VERY MUCH ! I AM VERY SATISFIED 5 STARS .
Arrives super fast not even a week. Corresponding to filing not yet tried
Professional equipment I am very happy!
Great, arrived quickly and look very solid!
Very well packaged, arrived fast. I am satisfied
very nice, strong grit and came on time
Compliant product but not tested yet. Arrive on time.
Excellent quality, very good for the price. They're very long.
It came very quickly. Thank you
Came fast and work well, I recommend!
super reçus rapidement
Just as the aora image touches to test them
I recommend but be careful grosgrain file;)
Good limes! I'll buy again
As in the picture
Files gel nails very well, but otherwise the files are hard so do not break easily, they do their job perfectly, as received in France in 3 weeks.
This is the second time I buy it's perfect thank you!
Arrived quickly in 10 days. Product as present in the photo.
Correspond to the descritpion, reçu sous 15j vraiment top
Perfect well received in time as on the description and photo
Good value for money
Very good quality, good for professionals
100% high recommended ended
5/5 look forward to using
Matches the description. Fast delivery. Love points please
Perfect sends fast
Everything happened happiness I did not even expect, now we have to test.
limes très bien satisfaite de mon achat
Very fast sending, file conforms to the image not tried yet. Neat packing Thank you ++++
Arrived extremely fast they are amazing and rough not smooth like most files. Has a little smell but it’s not too bad.
I just got my nail file and girl lemme tell u how excited I was, it is exactly the same as the pictures and I’ve tested mine out right now and it’s cracka quality purrrrrrr.
(10/1->10/13) 꽤 빨리와서 놀랬네요. 어느쪽이 몇그릿인지 써있진 않지만 만져보면 알겠네요. 가성비 괜찮은 듯 합니다!
Super I love file super well o top to make nail gel or other
Product equal to description, shipping in time indicated, thanks supplier.
Delivery in less than two weeks. Very fast. Excellent product quality. And very nice. Thank you
Exactly as the picture. Tend to be sharp fast shipping to UK in 3 wks.
Fast shipping. I'm delighted
What I wanted, thank you.
Quite thick file, conform to the description Resistant Fast Delivery I recommend this articles gladly
Great price for nail files.
Not used yet but very well packaged! Order arrived within 2 weeks in France
Top as in the photo file very well I would say that they are hard to see medium grains
I very quickly and well received Thank you very much It happened super fast
Comply with description fast delivery
All according to the description, quickly dotarło
Bardzo dobre pilniki do paznokci. Szybka wysyłka. Polecam sklep i sprzedawcę Dziękuję.
Happy with my order. He arrived in good time in Canary Islands. Thank you
The files are super quality, they hold well they are hard, the value for money is great thank you it saved my life really
They 've arrived before perfectly wrapped time. Five limes come looking good quality.
Super happy to arrive with 3 days in advance I will recommend :)
I arrive very fast, 2 weeks
Great! Fast Delivery
These files are really great. Ordered a second time! I recommend!
All good. I haven't used them yet but it is what I expected.
Excellent recommend parabens polls I will buy more❤
Arrived quite quickly and complies with the description
Best nail file ive ever used!
It was good the product put the order take time to come and I have other product but I do not know when it will come and I need that to work
Phenomenal, arrived in two weeks
Все хорошо, быстро пришло , с продавцом не общалась
The dawn is breaking A light shining through You're barely waking And I'm tangled up in you Yeah I'm open, you're closed Where I follow, you'll go I worry I won't see your face Light up again Even the best fall down sometime Even the wrong words seem to rhyme Out of the doubt that fills my mind I somehow find You and I collide I'm quiet you know You make a first impression I've found I'm scared to know I'm always on your mind Even the best fall down sometimes Even the stars refuse to shine Out of the back you fall in time I somehow find You and I collide Don't stop here I lost my place I'm close behind Even the best fall down sometimes Even the wrong words seem to rhyme Out of the doubt that fills your mind You finally find You and I collide Finally find You and I collide (Do do do do) (Do do do do) You finally find You and I collide
Conform to the picture
Very fast thank you very much
Everything is fine! Favorable product, I recommend)
Very good File super well
Too long delivery
It came all very fast, less than two weeks. They are of very good quality, have not printed the grammage but can be identified
Received not yet try
As usual in time and time
Product received in 11 days, I am satisfied with my purchase, product conforms to the description, I recommend
They arrived in 10 days. Everything as described
He sent fast, matches the requested. I love it!
Received in advance! Perfect for starting in nails
Pas encore tester
Well received in accordance with the description
satisfaite comme toujours
First use, bcq of powder but to see in the long term, rather flexible! Fast Delivery
Arrive in Ireland in 3 week products for prices good
Hello order received thank you
Ordered 27.06 doszły 12.07 all according to the description.