We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-15 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice toy. My grandson loves it.
Excelente, macio, bem acabado. Muito bom!!!
Item is as described.
Beautiful my nephew qjedara happy
OK
Correct
The dinosaur has come. Very well made, cute, large, soft. No holes in the seams. I'm happy.
niceee
Very beautiful. Arrived in Italy in 12 days. My daughter it goes crazy. Very recommended
EVERYTHING!!! Great goods!!! Fast shipping!!! Cute Contact!!! Many thanks!!!
Exactly like the ad! Very fun, very beautiful. Bought the Dino 50cm for our son came well packed, reliable. Buy here Brazil SLZ-Ma and came to us in 30 days.
Child happy… All OK
Cute and well made.. Excellent quality/price
Todo como en las fotos y se describe en el anuncio. Lo esperaba algo más grande pero no está mal. Gustó mucho a la persona que se regaló
recomendo 100% gostei bastante, 70cm um tamanho otimo, meu filho gostou mto
joli
Order placed May 18. Arrived May 31. Good size. Love it. Light packaging. Thankfully no damage. Thank you!
muy lindo y buena calidad
Very nice just like in the picture
Be careful to send to the right address if not perfect
Le Tyrannosaure n'a pas de fermeture éclair, contrairement à l'autre (sous le ventre). Qualité correcte
Very beautiful and consistent with the photos. It is 40 cm from head to tail so it is just the right size to be a blanket!
trop mignon
Muy bello, la confección es de calidad. Recomendable
Very nice, my daughter likes me very much.
I gave it to my son and he loved it and he always sleeps with him
my grandson loved it
Perfect thank you
Too bellino
parfait!
very good quality and size for the price. the seams are good and what I like is the large legs and the tail can be bent to your liking as they have integrated a wire that you can twist inside.
Looks exactly like the picture. Good workmanship.
Good quality
Reçu rapidement, correspond a la description!
Very nice plush Corresponds to the description
Much better than I expected, it's very nice and has a very nice face. The finishes are good and soft. My peque is delighted with it since q has arrived it is not loose in sun or shade, they are inseparable.
Very good for the price
Spoiler: I thought it was Rex from Toy Story xd but the quality is very good. If you like a random teddy, it's a good choice.
Conform to the description, good quality. The size does not match the height but goes from head to tail.
Conforme à la description
Received just as promised... Thank You!
Exact description, color and very nice stuffed I recommend., Super fast delivery before agreed.
Very beautiful, Former received than expected.
excelente qualidade muito bem feito
good quality
Great. My son is delighted and I bought it with a Deal of the day so at a low price
pagaie merci beaucoup elle sont sublime
Tres Bien
He sent fast, just like the description.
Conform to the very cute photo received quickly
my little one is very happy about it
Fast and neat shipping. Be careful, however, not suitable for little ones because there is a zipper under the plush that gives access to the padding.
Very cute dinosaur, meticulous workmanship. Delivery in two weeks. Recommend
Plush match the description, ras
I love it and my son even more excellent quality
Very cute. Smaller than I thought
Very nice dinosaurus toy, my son is very happy. 1 week arrived sinds the day i order. Very quick
Too bad they sent the 40 cm instead of the 70 because it is top
Very good. I know a little boy who is the happiest in the world with his dinosaur! ....
At the top
Very cute plush, very compliant and recommended, good quality
Beautiful. Lovely one. It's the 1 meter.
Very happy with my purchase, product corresponding to the photo, super quality. I recommend
very cute
Fine dini
Nice, but the packaging isn't appropriated for a gift; just a little carboard tag would make it looks better.
Super cute. The quality is nice. Just the packaging is not so cool, especially if you buy it as a gift for someone.
Perfect.
smaller than I thought
Too cute, the size corresponds well to the purchase,:) my little one to love! Thank you
Everything SUPER perfect.
looks very cute
Very nice, big, beautiful, I loved it
Big and very nice. Good stuff.
Like! Recommend
Received in 10 days. There is metal in the tail that allows to hold it as we wish
Perfect, thanks
Pretty stuffed. Nice quality
bien
Super quality and super fast shipping!! Too nice, I recommend.
As described I highly recommend thank you very much
impeccable
Good quality! The children are very happy!!!
I love it. Sweet, beautiful color, my children will love it.
Top
super
Belle peluche. Je l'imaginais juste un peu plus grande.
Nice plush for a very low price
Very nice plush and beautiful finishes!
I'm very satisfied
Merci vendeur
au top