SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-15 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Exactly as pictured and works well
Excellent. And in good weather
Received with 3 weeks in excellent condition
9 días en llegar como en la descripción prácticas y manejables
눈썹이 멋 없게 자라있었도 자르 수가 없었서 힘들어는데 받아서 사용 해 보니 좋습니다.
Hoy la he probado y es buenísima para cortar las cejas
Order placed 02.06 happened 11.06 for paczkomatu, I am glad, recommend
Ok
Great product, well packed, just a little more scratched is little thing
Good product, same as description
Quickly came, product the same as the zdj
Thank YOU SELLER!
Good product
Scissors are sharp and very good, ściągany grzebyk, which is little practical
Does the crack work very good the eyebrows my partner haha
Todo bien!
Yet even try
it looks good!
Buen producto, cumple su función
Just like the description. I haven't tried it yet.
Just like in the pictures, just need to try.
fast shipment, perfectly works and great service.
They work well, simple but useful
Product nawet Daje radę ;)
super
aún no domino la técnica,creo, corta bien
They cut well, and it works, although I without being left-handed to get it better match I have to put it in the left hand as on the right it doesn't seem to comb and I don't know if it'll be my own thing. But ultimately it's a good product.
Good product
It's come very fast. They're very cute. We have to try.
Nice! Easy to use
Color as in the picture, not yet tested but seems top
En apariencia parece de buena calidad, mi esposa quería una, espero le guste y sobretodo que marche bien
Scissors Super I sprawdziły. Are pretty sharp and well przycinają eyebrow. Thanks grzebykowi umiejscowionemu on one of blades easier can choose strand, which should be cut. Super quality as for such a price, color and design as the pictures of auction. Recommend.
Conforme .
It came really fast but I haven’t used it yet to see if it works. It’s like in the pics, however that black thing that is supposed to be a brush for the eyebrows can easily get out and doesn’t help a lot but overall it’s pretty good for what u pay.
Ok all right, thanks
Perfecto
All right!
Other products and shipping with customized weekend including days only the received. color please and well-four.
Same as the very useful description
It is equal to the photo, the brush can be disassembled, thanks
Ontvangen in 17 dagen. Nog niet gebruikt. Ziet er goed uit.
Very fast delivery to Poland (20 days). eyebrow trimmer made carefully. Super meet its role. Blade good-sharp.
As description. Still could not properly use
Perfecto
This great, works for drilling, I'm freaking out I'll buy you another one for my father-in-law, recommended 100% takes a little while to get there but it's fine
Ok.
Externally correspond. Sharp. But I'm useless. Came to ukrmail very quickly
Received in 17 days and corresponds to the photo more than to try it!
Everything is perfect, just like the description.
Like in the picture. I 've already used it and it works perfectly. Super comfortable to use at any time and perfect size to take you on trips. Repetiré
Very useful for my eyebrows
parfait
Surprised my eyebrows were more perfect
looks good,but not sure if it really works yet
Very practical scissor, works perfectly, is light
Arrived in wide delay product but all in all good.
Scissors future within 13 days, via rejestrowaną, combined. The product is consistent with the description and pictures. Scissors are sharp and very facilitate ujarzmienie niesfornych eyebrow. Recommend
Super vielen Dank
Goods guarantee, I am very satisfied with the products. I did use it several times after purchase to trimming eyebrows
As described:)
Wonderful, it works very well
very useful product
Very Good!
Exactly as described. Haven't used it yet though
As advertised.
It works.. Scissors are sharp..
Excellent
Perfect
Great Iten like am happy with the purchase of this product fast delivery thank you
Delivered in 10 days
All is OK :)
Très bien
Everything corresponds to the description.
Quick and good
Everything perfect short very well leaves the eyebrows pretty short what's left and leaves a good size thank you very much for all very kind the shipping has been very fast delivery with my nothing and the color is
Such as which Photo cuts well I recommend you see a tutorial video to use well, a good material
Same as the advertised
It is equal to that of the publication, very good quality, I arrive in time and in perfect condition! I recommend it
Meets description
It's the same as the picture besides having a good edge
13 days before Germany. Functions well. Recommend
I didn't really expect them to be that way for the price and they look good. I have to try them yet.