SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
New practice seat, style display stand! You can insert nail pieces, or use clay to stick general nail pieces!
Manicure French model steel plate French stainless steel template nail tool
Trop contente de mon achat
Loves it
can't wait to use it
Fast shipping. Compliant product. Thank you
Super satisfied!
Received very quickly, in accordance with the photo
Très bien
Bien
The product took a month to arrive in Chile. It arrived without damage, it is as described and meets its function, plus it came with a gift-gloss sachet. I recommend it.
RAS
I Love it. Very beautiful. Thank you!
Exactly as pictured.
Article conforme
Article conforme à la description.
Très pratique, plus de gaspillage
15 to とどき with Chii. saw the squashed, had the body.
just as advertised
Parfait
Very good product received quickly
thanks for the
very nice
Super! Thank you very much!
zoooo handig
Arrive very fast. Highly recommend
super
It remains more than testing
In very good condition, it has taken little time to arrive.
Nice!
Received without worries Ditto to the description and thank you for the little gift
I didn't realize there are more than 1. Great for dipping. small but should work fine.
Niquel is my 3 Th like that
Jeszcze nie korzystałam, ale na pewno przy wcieraniu pyłku będzie to mój must have! Kartonik był delikatnie zgnieciony, ale z produktem nic się nie stało + dostałam mały gratisik w postaci fioletowej folii, polecam :))
Shipping but took the old stuff for satisfying
Very good quality
love it . came fast and perfect
Very good!
Convenient and so can you some about is do back in the potty. And I got there a nice kadotje at.
Everything great very fast
Perfect, as they say in the description, at the moment I haven't used it but I 've been manipulating it and everything is going very well. The little gift is quite a detail
Great item.. Avoid putting glitters everywhere and more. Economic
I’m very happy with the purchase. Thank you very much. This item is super and very useful for me .Thank you very much.
Nice
Order 18.06 and arrive 30.06. Well packed. Exact to the description good product and add the funnel.
TBien merci
Just as described! And they even threw in a black flakes as a gift thanks much. !
Very practical!
8/8 Chii ゅうもん, 8/25 tou cha party. This is not gargle and つかえる! Good measure about than the lame!
Works good. Wished I would have bought two. One downside is its a tad too narrow but overall works! You can not really use it for 2 different colors but if you had two you could
The item is as pictured.
delivered quickly, everything ok. gladly again
Cute, arrived a bit late. Maybe l'avrei paid a little less but is very solid, so the quality is there. Vote My: 8/10 :)
Thanks for the glitter! All a detail
Exactly as described. Top
Thank you so much, excellent product.
I come fast and vien still don't use it
Works just how its supposed to. Makes using glitter so much easier and cleaner. Definitely recommend if you use glitter lots.
Great gift, saves so much product
niquel
Just like in the photo and perfect not to waste glitter. Very useful.
as shown
Just like in the photo and comes with a purple lilac gift
Well received
Identical and super practical
Reçu rapidement !
Parfait
Très bien
I recommend it.
boîte très tres pratique
A little expensive for a pump but there is a safety so the price is justified
6.11~7.12
Delighted with the producite and arrived 25 days after order
Received quickly and similar to the photo ******* very useful for glitter
As the picture described
Received parcel, thanks for the present,highly recommended
Funnel as Det lightly tight know so well write dont think
Artículo perfecto, tal como se describe en la descripción del artículo, el envío tardo 10 días aproximadamente, Recomendable 100%.
came in just in time
Come in with other orders
Pas encore essayé
Great
Super practical!! The small funnel is perfect to put the glitter in the original jar, no mess!
Super convenient!! Looks like the picture material also feels good to and they have even a small gift when done: glitters. Thanks!!!
Excelente
It's OK, just a little small
Serves its purpose
Very useful
One came broken.
liked it and a surprise inside thanks.
Still つかっ though, はこ is squashed the とどい. the ょうひんはもんだいなし.
Top
It does it’s job
All right, I'm sure it works perfect.
Perfect 2 receptacles just nickel !!
Thank you. That's nice.
pleasure buying from you
Super good and practical and I come Super Fast
The advertisement accurately shows the product. This tool is useful for glitter, gems & add ons . The product comes with a funnel to ensure you can recycle . I would definitely buy .
This works great and is better quality than I expected. It came way quicker than it said too! It also came with a little bag of nail glitter which I didn’t know it would come with, super pleased :)
Correct delivery small gift with
Very good and practical
It's perfect!
Good quality and also got some mail flakes as a gift!
Parfait
Igual a la descripción pero es algo duro para sacar las bandejas por lo demás bien .. me enviaron un regalo .. muchas gracias al vendedor. Tú me quieres alba, me quieres de espumas, me quieres de nácar. Que sea azucena Sobre todas, casta. De perfume tenue. Corola cerrada . Ni un rayo de luna filtrado me haya. Ni una margarita se diga mi hermana. Tú me quieres nívea, tú me quieres blanca, tú me quieres alba.
Ordered 05/22/2021 received 06/09/2021 SHIPPING VERY FAST AND QUALITY PRODUCT JUST AS DESCRIBED looks very good
Trop beau, en plus 3 petit cadeaux
I have not tried it yet
Perfect
Perfect!!
Fast delivery, little present added, thank you
The こぼっ saw saw was vase! But try amid はぶ swirls! With good measure the tatter has been! that just because one does not take around the tou cha in party!
Perfect arrived before expected. Thanks dell'omaggino
All ok fast shipment
Parfait
I love, love, love this. This is a must have if you use glitter on your nails
Perfect thank you.
Super practical very well
Next time wrap the box better because is all damage. But product is fine. Ty
Super !!!
Recu
ok
More cases tried Well packaged Fast Delivery
Perfect! Very fast shipping.
parfait
OK. Delivery in 13 days
This arrived quickly. It looks very well designed.
Great, it's just like the description, it's nice for the use it is. I recommend it to 100%.