We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-15 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Super
It matches the description.
Came very well packed.
Fast shipping nickel I recommend
bon
Perfect very good material
Fast delivery and good quality
Board, very cute, good material durable
Cake came out super
Like the picture, the size of the good.
Corresponds to the photo and the description and packaging that allowed the toppers to be not broken (except 1 but there it is not embarrassing) on arrival
Thank you, all as in the picture. And very well packed!
well packed
Awesome
Beautiful and solid!! Very well protected!!!! Jadore!
Good product, recommended
I liked it very much.
love it
28.02 order 8.04 recharge .. ok .. all whole .. well packed ..
Well packing.
Very good product, nothing to complain about.
Antes de lo previsto y como en la foto.
bello
Delivery 3 weeks. Well packed
Get in very fast, all in order
Very good quality
design is amaze
Parfait génial rapide
Thank you
Came really fast, well and safe packing. I like a lot. Thanks so much!
Pareil que la photo
Well packaged good material well rigid it remains only to use
Everything as described.
Very pretty, not broken, we will see on the cake
Wine perfectly packed. It's even prettier in person. He doesn't have a hit. The size is perfect to put it on a cake of a normal size from now on. I am delighted with the product, shipping, packaging and product.
Comme la photo
Perfect as I imagined
Very nice arrived ahead of schedule
great items thank you
All right fast shipping.
Very nice same as the photo
Arrived in advance thank you so much
parfait
Perfect
really cute
envoi rapide
Super. Thank you!
nice one
Alles gut
Great. Well protected
Nice and well packed.Thank you
Identical to the description. Very well packed perfect
Haven’t used this item yet but very sure it would really compliment my cake when I eventually do. Thanks for the item being exactly as described
Super i bardzo szybka przesylka
Very beautiful, corresponds to the description)))
Nice items for cake decor can be make prices for 10
Advice. Beautiful big. Arrived in 15 days in Italy. Thank you
Sehr schön
Supper bien
As described
Very pretty, perfect
Very well packaged! As on my description
Trés joli J' adore
Everything is fine
beautiful
ordered on April 29 received on May 24
Super product. Polecam !!!
Schnelle Lieferung nach Deutschland. Super qualität. Gerne Wieder. Fast shipping to Germany. Excellent quality. Very dovolna. Suggest 100%
Great packaging! Fast shipping!
genial, exacta cómo la foto, es de acrílico y venía muy bien embalada en una cajita de telgopor, me encantó este producto. muchas gracias recomendado
perfect
Bellino
I love too fast to make the cakes to my daughter
Shipping to Poland 3 weeks.
excelente
All compatible with products. Fast delivery. Recommend.
Pieknie The glitters
very good!! i will definitely order again for my cakes
perfect, thank you
The Toppers are super, it came quickly and everything is well packed, I recommend 5 +++
Menche Yak came for the city. All kind packed in a box of 3 pinoplast. Uncle
Came well packaged to knead.
Rapid delivery, thank you
Красивый топер, отлично упаковано.Я с дочкой празднуем день рождение в один день,к сожелению посылка на ниделю опоздала,будет на следующий год.Спасибо
Habet
All super. Fast shipping, top goods