We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-15 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Swift shipping
Esta muy bien pero me equivoque y la pedí demasiado pequeña ,mejor pedir el tamaño mediano ,pero es genial :)
Excellent
Article conforms to the description, fast shipping, I am very satisfied! Thank you
i live in germany, ordered on 21st March, received on 1st april. item as described. l used it to mix large coffee and spilt into small cups. works great. however there is slight imperfection inside due to bad quality welding. i suggest you clean and wipe immediately to avoid any rust formation.
Es perfecta. llegó muy rápido y buena Calidad
Just what he wanted.
Ordered on 21/01 received on 03/02 Very good tracking of the package. Good description of the article. Good quality. Very good value for money.
Соответствует описанию. Качество отличное. Продавец отправил очень быстро. Упаковал нормально.
Smaller than anticipated, but that’s my own fault. Build quality is fine.
Great purchase. Like the pictures
Bien
Received in good condition
Corresponds to the description, seems of good quality.
Matches the description.
I love perfect for my magnifica s
Good though expensive for what is but good quality
As described and good quality
Great for frothing tiny milk amounts
Conform to the description
Great quality pitcher ... jar of 1kg chocolate spread for scale. 600ml pitcher purchased
Parfait ce petit pot pour faire mousser le lait avec ma petite machine à café. Je vais commander la version de la taille juste au dessus pour compléter. Je recommande.
exactly as described
Stainless of very good quality
ok
good quality
Quality pitcher, nice presentation
Bon produit
Super produit
Se ve pequeño pero hace exacto los 350ml a la marca donde comienza el pico. Muy conforme y la calidad excelente.
Good quality
Esta muy bien. Recomiendo 100%. Ha tardado 15 días en llegar. 150ml es algo pequeña
Pas déçu. C'est ma deuxième commande chez ce vendeur.
Very well received thank you
Conform to the description, good welds, I recommend.
very Good
Very small but. Compliant
Recommend good product.
Fast shipping, the pitcher is of good quality!
Très rapide, bon produit!! Tip top !!
Thank you
Nice Just a better parcel protection would be perfect
Very nice, fast shipping
I saw it bigger but it's my fault I did not pay attention to the extent
Very nice and handy!
Very good quality thank you for the speed
Exactly what it states. Good price
Is OK
Volume is maximum at 130 ml, although it should be 150 ml
llego a tiempo. era lo que esperaba. me gusto todo. lo recomiendo.
Excellent..
At first I wasn’t able to get a good microfoam with the jug due to large bubbles appearing, but with further inspection that was just user error, spout is excellent for latte art, shipping with ePacket took about 26 days to arrive, so overall, excellent purchase
Arrived. Late but he arrived and it's nice.
The jug is very nice. It arrives in perfect condition, even from far away. It's a little small (my mistake for not measuring dimensions). It fits just under a liter of liquid.
Have in time, I read some comments where it will rust in the long run
bueno... llego rapodo
Cheated in capacity
perfect, amazing quality
I am very happy with the product Thank very quality but worth buying recommend.
Very fast delivery. Super
Parfait
thanks best packaging and speed shiping
Great goods
Great, only small! Have the big size ordered
Three good
tres bien,
The product is very beautiful, I received gib in the photo and delivery in 11 days. Seller kind
alta calidad, 20 días a Chile
Product conforming to the description seems of good quality.
article conforme à sa description je recommande
AAA+++
Hh
Envio rapido y mucha calidad, volvería a pedir otra
Just like the description. 100% recommended.
Perfecto
Such as, good quality, I come very fast to chile.
Super happy with my purchase my pitcher is beautiful and received quickly
It came quickly. The handle is strong, there are no scratches and dents. Seller recommend!
Muy buen producto, igual a imágenes y descripción
Very fast shipping and products conform to the description
I 'd already ordered one and bought another. Super fast shipping and very good quality