SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very happy with product
Compatible with the cafetera the or Nespresso Perfectamente
correspond a la description
ottimo
really great quality, everything looks fancy, haven’t tried it yet but so far i’m pleased
Produto de qualidade conforme descrito. chegou no prazo e sem danos. Serve perfeitamente na Nespresso Touch. O café que está passando na foto é comum, da marca Três Corações e ficou bem cremoso como a das cápsulas comerciais.
Utilissimo, coffee super with useful accessories for a complete prepared❤️
Very interesting
Great for Lor's coffee machine
정품캡슐보다 약한 맛이납니다. 문제는 크레마도 적습니다 아이스로 생각하면 됩니다.배송 빠르구요
Arrived fast. The coffee is not like: Has One foam that express has but is good.
Super, compliant, satisfied, thank you
Chegou muito rápido ! Produto de qualidade
Good communication with the delivery partner and quick delivery, took less than 15 days to arrive. This is the second time that I ordered because is a marvelous product.
excelente, inox, esrou usando a 1 mês +- e atendeu perfeitamente, uso o café de grãos medios. Nao uso i pó convencional.
You could tell the exact description but it was supposed to be khaki color and it's not. Wine in a plastic envelope and protected with bubble plastic.
Like the picture, it took Chile 2 weeks
Exactly as advertised
impeccable
100% satisfied. Fast delivery & very good quality product. Many thanks.
Looks great. First see if it works
I will thanks saler very fast delivery even free shipping, very good product thsnks.
Exactly as it is shown, and quick shipping
Very good product. I won't use any more capsules. You fill it with whatever ground coffee you want and that's it.
quality is good for the price I got them pretty cheap to be honest with the coupons. shipping was also very fast I am so far happy with it. i will edit the feedback if something in the future will not work properly
The goods came according to the description. If you tightly clog a regular ground coffee, the machine may not cope with the water, and start choking. You need to experiment with coffee and help, in order to achieve the most similar coffee on capsules
very very fast shipping came in 2weeks. thank you so much
Perfect! Also shipped quickly
Testei apenas uma vez. Aparentemente cumpre o prometido.
Product exactly as described. Seems well made. Arrived in less than two weeks. Happy with purchase! Will use tomorrow and update review
Super fast and good quality!!
He has arrived very quickly and is how he is in the description. All good
Great quality product. Will do tests to try.
Super Ware
Excellent as the description and works perfectly with my nesspreso pixie
Wonder, saving on coffee, just purchase a quality and put in capsules coffee!!! Now yes
I recommend it works pretty well
The capsule is slightly larger, you have to forzarla a po'per it enter
Excellent, works perfectly. Own The Lattissima touch, work without problems or difficulties. Recommend.
Product delivered exactly as described. Already using a few days ago and everything is as expected, no surprise. Recommend for possible interested.
This is my second order of these coffee capsules from this supplier. I'm very happy with the quality of the product and the time taken for delivery.
منتج ذو نوعية جيدة لم اجربه بعد
Fits the Nespresso. Very happy. Make sure your coffee isn't too finely grounded though as the water won't come through.
Excellent
Good quality and good price...
Faltou dizer que a tampa é de pressão e não de rosca como outro modelo para nespresso que está também disponível nesta loja!
beautiful..good quality.. deserve the wait .
Excellent.
Very good product. They fit perfectly in the capsule tank. Steel and finishing are of good quality. 100% recommended.
Ok, well made
A good product well described, delivery in 1 month, thank you
Came as described. Box was an unpainted brown cardboard box as opposed to the black box in the picture... not that it matters. The seals on the cups seemed not cut off properly. Not sure if it'll affect performance, longevity, and whether it's replaceable.
Very high quality, very fast delivery ✌️
I'm fast.
Belliino and helpful.
Envío muy muy rápido, llegó en 7 días. Muy buena calidad. Se puede prensar el café y no escapa agua como me pasa con otras capsulas de plástico en una Krups Inissia. Se lavan muy fácil. Capsulas y vendedor totalmente recomendados.
ok perfect
Works perfectly
Everything ok, arrived in 5 days, works with Nespresso
Very happy with my capsules! I was afraid it wouldn't work with my c30 mini essenza, but it works very well! The shipment was very fast. I'll leave you a picture comparing to a Nespresso capsule. Thank you very much :)
Everything perfect as always! This is the third time I buy capsule here! Highly recommended and fast
Very good, it's not like the other capsules, but it has special filter.
The best refillable capsules I have found/used! Reading the review I was hesitating to buy them but it terns out to totally worth it. The big difference is at the top/cover of the capsule. It covers well the capsule and holds well the coffee, making it easy to close the capsule. The capsule fits perfectly the machine without feeling any difference compared to original capsules. Of course you have to try a few times to make a good coffee (as it depends how much coffee you put in, the granularity of the coffee, how much pressed...). The only thing I found strange is the "pressing tool" that is smaller in diameter than the capsule and its not flat. In general, I am very happy with this product!
Great product, looks high quality, Did not used it but looks great, very fast shipping, took more than a week, highly recommended
Excellent quality? Great quality
Excellent product to replace capsules if required. Netexpresso
Happy with the product. just as described.
Produit compliant
Super fast shipping, I ordered it 8/06 and arrived today 26/06, product such as description 10/10
works great for smaller cups of coffee, but since it's nespresso you can specify your ideal cup size. works great with mokka!
Product as described and meets its function
Fantastic product, this is my second purchase. normally receive items from Ali after 3 - 6 months at the post office. received this after to weeks, delivered to my door.
Thank you capsule fits and performs its function on Hurray, I recommend the goods
From reading reviews i expected this to be a bad purchase. But it is actually amazing and works great! (so far) Made about 8 great tasting coffee's with it (so far) strong and not watery The delivery speed was insane. This arrived so amazingly Fast Nice packaging in foam. Product is secure in box. All i can say is. Do not overfill and make sure you press the coffee a little bit. Perhaps the bad reviews have some type of bad version? Or damaged cup?
These pods are great, flavour out of these are pretty good. Quick tips when packing the pods make sure to not over pack and keep the seal clean. When you put it in the nespresso keep it aligned vertically to prevent jams, and if it does just lift a bit to clear.
A nice support without more we can pass
Received in Spain in 10 days. Good quality. Very practical and decorative at the same time
All perfect, fits correctly.
The item came fast in about a month but it doesn’t come with the black box that shows in the picture. It looks like a generic item as the white boxes that came don’t show any brand name. The capsules are not as shiny as shown in the picture. They seem well build otherwise. Haven’t used them yet. So don’t know how well the coffee will be.
ok, everything was correct
Item arrived within given shipping timeframes which was very quick. Product feels sturdy and works in the Nespresso machine.
Fits well to the machine lack to test it and Value as well as the length of the closing rubber
The product is as it appears in the photographs, but it gives problems with the coffee maker, I don't know if it's the coffee maker or the product's fault.
description accurate, arrived in two weeks, and works fine. Egyezik a leírással, nagyon gyorsan megérkezett, és szuperül működik. Nespresso inissia gépem van.
Excellent Product, best part is the economy!
Fast delivery, a quality product. At the test the coffee is slightly clearer than traditional capsules but remains good. I recommend it.
They're beautiful! Excellent quality 100% recommended
It is perfectly same as the picture.
Everything ok. Seller recommended 100%
Perfect. As described and prompt delivery.
The product has a good quality. I still need to find a stronger coffee. Using my regular coffee it was a bit weak.
İt is perfect set
very poorly packed but everything looks good have not tried yet. For Nespresso Mini
Capsule received as defined remains to be tried
Fast shipping. You see good quality material. Just need to prove it.
Looks good but have not tried yet.
Just like the picture. Highly recommended. Fits well
envio super rapido y articulo muy bueno en material,mi marido es muy cafetero...y dice que un diez. volvere a comprar para ir haciendo con un volumen grande para ir teniendo de repuesto... vendedores recomemdales por su rapidez y por su presentacion en el paquete...encantada...
Great prodoto does very well tested also his work with ginseng herbal waterskin that with coffee different kinds great
Product corresponding to the description but is not waterproof it leaks
Super arrive fast as 12 days
Top!
The thin walls allows for more coffee than the stainless options. This makes for stronger coffee! The fit in the machine is a bit challenging, but once you have the knack, it’s easy to deal with
Very good, really makes a crema incredible, excellent technology coffee
They look very good, I haven't tried them yet, but they come very well packed in their box and look very good
good
Very satisfied. Good quality. I'll buy again.
It does very good coffee
good
The capsule comes in your box with all the accessories very well packed. They seem of very good quality and perfectly fits my coffee maker The shipment arrived a week ahead of schedule.
One of the fastest shipments I’ve ever ordered! Everything was also well packed and clean. Would recommend!
Fast delivery quality, price thank you
A melhor cápsula da Icáfilas, mais barata que os modelos mais recentes da mesma marca e continua sendo superior em extração e crema. Minha máquina é a Essenza mini C30.
The products works perfectly with my Nespresso coffee maker, you can use any ground coffee.
Works with my Nespresso essence plus
Very good product I arrive fast and very well packing is of firm and tough material it adapted perfect on my coffee machine I will sure order again highly recommended
It needs to prove if it goes well so soon it looks good
súper bien. las capsulas funciona perfectamente , vale también para rellenar con té lo he probado. lo recomiendo
It matches the description and works very well.
Just perfect. It feels good using less plastic. The material feels top quality one. It makes a great coffee with very nice crema on top! Fast delivery.
Excellent Product, highly recommended
Excellent capsule, works without problems.
Product correctly described and works. Caution: when the coffee is too taxed, the Nespresso machine stops.