SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Overall evaluation: very good, good quality and low price, compact and easy to take care of and easy to put away, it can be used by pulling and pulling, it is good and suitable for cleaning. It is difficult to clean: it can be washed with water. Workmanship: the quality looks good. Appearance : Small and easy to put
In a responsible attitude, it took me a while to comment. Sharpening is particularly good. It's easy to use. Beautiful. The kitchen does not take up space. Overall quite satisfactory. Will continue to buy next time.
Overall evaluation: It is definitely a sharpening tool. It is easy to use and effortless. After grinding, it cuts the meat like mud. It is much easier to use than traditional sharpening stones. Weak women can easily handle it without becoming a female man Easy to clean wipe with a paper towel. Workmanship qualityquality levers, and replacement equipment Appearance: high appearance, black dirty
The stuff is small and the workmanship is pretty good. There are three stalls that can be suitable for multiple sharp tools polishing! The most important thing is that I no longer have to pay attention to the whereabouts of Master Sharpener. The level of the master is also uneven! It will be much more convenient in the future!
It's so easy to use. A girl of mine didn't have to work hard to sharpen it, and it became sharp in a few strokes. I sharpened all the knives in my house and I can't wait to go to someone else's house to help them sharpen it. It's so easy to use! Five-star praise!
This sharpener is very good, it feels more intelligent, I sharpen the knife at home, and then it feels much faster, very practical. The sharpener is also very attractive. Praise praise.
A non-convenient, simple and tall knife sharpener, all kinds of sharpening principles can be used, the sharpening blade can also be replaced, simple operation, very easy to use, indispensable tools in the kitchen, you can also sharpen scissors, a treasure worth having!
Although the price is not cheap, you get what you pay for. The thing is really good. When I hold it in my hand, I already recognize it. After using it, I think it looks expensive. In fact, it is not expensive at all, it is the same to buy, I hope it can be used for many years, recommended!
After receiving the goods, I tried it out. It was easy and effortless. The kitchen knife became sharper and was better than the traditional whetstone.
The kitchen knife at home is not sharp at all. After using this baby to sharpen it, the kitchen knife is sharper than the new one. It is easy to use, and it is worth buying.
Small and exquisite, it can be divided into rough grinding, fine grinding, and fine grinding. It is very convenient, and fools can use it. It is much more convenient than the previous whetstone. I can't think of such a cheap thing to buy such a good thing. It can also sharpen scissors, 4 in 1 The function will not cut hands yet, love it!
Today, on the first day of the new year, I will try it immediately after receiving the sharpening artifact. It is very convenient and effortless. Cut the vegetables after sharpening the knife. The knife is so sharp. The sharpening artifact is easy to clean, does not occupy a place for collection, and the workmanship is fine. This shopping is perfect!
A friend introduced the logistics to buy quickly
Its been used for a while its not sticky and its easy to use
Small and exquisite, it can be divided into rough grinding, fine grinding, and fine grinding. It is very convenient, and fools can use it. It is much more convenient than the previous whetstone. I can't think of such a cheap thing to buy such a good thing. It can also sharpen scissors, 4 in 1 function can not cut hands, love
Multi-function sharpening tool, the material of the sharpener is very comfortable, the anti-skid property is very good , it is ergonomic, very comfortable to hold, the design is simple and beautiful, and the sharpening is particularly convenient. With this sharpener, you are not afraid of the knife , It is a very good sharpening tool, the logistics speed is very fast, very satisfied, so the quality can be assured and it is worth buying.
Too busy forgot to evaluate, I haven't commented, I just came to evaluate today, this shopping experience is good. Sharpening the knife is fast enough. The knife used to cut vegetables was strenuous, but now it can be sharpened quickly, not bad.
I received it soon and I tried it out immediately It was really easy to use
I forgot to comment, this artifact is really easy to use, the knife is sharp and sharp. I bought a few more for friends! Full 5-star rating!
The quality is really good the color is also very comfortable the size is right likes likes likes
It's pretty easy to use, the knife is not easy to use, just touch it twice
Overall evaluation good quality and low price Convenient and practical
The sharpening tool is very fast. After sharpening the knife it is very sharp to cut things Cutting meat and vegetables is much faster than before It is effortless It is more convenient than the previous whetstone There are also three mouths to sharpen different knives Can be easy to use praise Praise
It's very easy to use. I used it a few times to grind all the kitchen knives and fruit knives at home. They can blow and break their hair, and it is very cheap. Buying a set of whetstones will cost several times the price.
The whetstone artifact is very easy to use. I used to throw away the knife and bought another knife if it was not sharp. Now there is no need to waste money to buy another knife. Direct use of this whetstone artifact will become very sharp! I love it, I plan to give my parents one too, I recommend!
I received the multi-function sharpening tool It is not only beautiful in appearance but also very easy to use It is of high quality and low price You dont have to worry about using a knife to sharpen it anymore It is very convenient to sharpen it as you use it
It took a few days to comment after receiving the goods. It's really good. Easy to use and quick to get started. After grinding, the knife stands sharply, making it easier to cut vegetables and meat. A good helper in the kitchen
It took a few days for the goods to be reviewed The quality is very good It is very convenient to use I like it The look is very beautiful If you like it hurry up and start The thing is good and worth buying
The goods have been received and it is better than expected I used it at home for a few days after receiving the goods before I came to write an evaluation This sharpener is really easy to use and I really recommend it to everyone
The overall evaluation is an indispensable baby in family life With it, the kitchen has eliminated one thing that has caused me a headache for a long time I used it today and easily made me forget that it is difficult to clean Very simple The quality of work is fine and the appearance is beautiful generous
Merchants have fast shipping and transportation and good after-sales The merchants have video teaching materials which are simple and easy to use It is more cost-effective than grinding a few dollars outside I would highly recommend it to my friends
Baby received it and couldnt wait to try it The knife at home hasnt been sharpened for a year Its a bit unpleasant After a few times its much faster
sincerely speaking, the quality is very convincing.
so amazing. I would love to recommend it to my friends.
The sharpener is easy to use, and the sharpening scissors are very convenient
The sharpening artifact is super awesome and introduced to friends
Its easy to use. For us, we have to cut a lot of vegetables every day beef, downwindand the knife is not fast It is really annoying Now it is a solution to this big problemIt is really easy to use and it is very sharp and worth having,baby They
I fell in love with this black style directly after receiving it The price is really cheap, and it has powerful functionsBasically all knives can be sharpened with six blade sharpeners The delivery speed is also super fast which is great value
Conform to the description but not tried yet
Come on, just like that. Seems to be melting.