SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||7-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-15 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It has plenty of space and it's just like the pictures. 100% recommended.
Looks very resistant, zipper to further enlarge the case
Stains quite easily but that’s given due to the light colour. It’s very big and holds a lot of stuff in. I would’ve liked a darker colour but it’s alright.
It's just like the pictures I love, I thought it would be smaller but no, it's great I love it
Dream the case
All perfect with the order, so I totally recommend. The order took 28 days to reach Ovalle, Chile. It looks very nice, useful, all great.
I was surprised to see you arrived so quickly, the estimated date was in November. The quality I loved, the closures slip smoothly and the fabric is tough. I recommend it
Okay, though my wife thinks she was going to be rigid. It's fabric and it's double. Good finishes, in shades maybe a little clear. Wine on padding, in perfect condition and relatively fast.
Such as the description
Came quickly, and exact same as photo
I’ve had the pencil case for a bit now and honestly it’s really great. It feels good quality and is sturdy, it fits a lot and is easily accessible to everything which makes it really great for school. Definitely recommend, took around a month to ship
It looks exactly the same as in the photos, it's big and plenty of pencils
The pencil case is very pretty; it looks exactly like the picture. However, the zipper for the main compartment is a bit hard to open and it gets stuck sometimes. It's very spacious and it has cool pockets inside.
Looked very similar to picture
It is very big and good quality
It’s perfect! Just what I expected to receive. It’s big and can fit a lot! It is true to color and good quality too!! GET GET GET GET GET ITTTT!
Extremely fast delivery. Ordered it again because it was so good
Exactly as described. All zippers work and everything is great. It shipped fast.
Bigger than expected. Fits all of my pens thanks to the zipper on the side. It's about 9 inches long, 4 inches wide, and about 3.5 inches tall when expanded. It delivered in just over 2 weeks. Love it!
Great! She arrived with 2 weeks in advance I waited 5 days, compliant products a large kit
Incredible!! This pencil case is amazing: good quality, seems resistant and has lots of space. All i was looking for! This is all i could fit in it: 6 stabilo pastel liners, other 6 liners (stabilo and fabercastell), scissors, pens and pencils, and a whole packet of stabilo pens in the top pocket. And it still has some space left! It also came quite fast.
It’s gorgeous! Looks exactly as shown in picture and shipped quickly :)
the pencil case was good but a little flimsy
i love it has lots of space and storage
same as description, has two zippers, one to open the pencil case and one to allow for the pencil case to become bigger
Excellent, great capacity, firm closures, I loved it. 100% recommended.
Very pretty and fast delivery in 8 days in France
Good material, apparently resistant, spacious and beautiful. The zipper Low serves to "further" case
Shipping took a while, but arrived in good condition.
Ditto au descriptif
I love this! It looks just like the pictures and is good quality :) Very happy with it!
That's exactly what he promises. It has great capacity. My daughter is delighted with this article. 10/10
As shown. Much capacity and fabric looks strong and tough
A lot bigger than I thought yet I still love it since it's so spacious. It even came earlier than I expected.
I LOVE THIS PENCIL CASE! It fits all of my school supplies (even my calculator) and it is cute too. The fabric feels very nice so money well spent!
I loved it, it's very spacious and the quality of the trla is good. It came very fast.
The cutest pencil bag I have ever gotten! Obviously it looks a pretty flat but that is because I have not put much into it lol.
Perfect. Arrived in about 10 days. No smell, no sons that surpass. Very practical and spacious
Kit with plenty of space. Not very high quality.
Very good case. Many things come in and you can separate everything tidy
Came quickly, expands with zip, very spacious!
colours are beautiful and the material is a high quality canvas. it gets bigger through a zip
hermoso, descripción exacta, bien amplio me caben todos mis lapices y quedó todo muy ordenado, llegó en 16 dias a ccp chile
I loved it! Cute, spacious and just like the picture
El estuche es tal cual la foto y es muy espacioso. Llegó súper rápido a Chile, menos de 2 semanas
Love this beautiful case. The quality is excellent. The very good terminations. It's exactly the same as the description. He came to my house very quickly. It was a very good purchase. More pencils and things fit than I expected.
Wooooww it’s good, it came like a week earlier and it looks just like the pics.
It took 11 days to receive it, but that’s okay. Product looks great, exactly like the picture.
I loved him very much and fast delivery
Fantastic, cute little pencil case. It's roomy, and the quality is great considering the price.
Was equally search he works, but he is super!
Came in less than two weeks! I’m so happy ! Fits everything perfect
I really liked the product, it came in about 3 weeks. It's pretty broad to keep things and I like it to be fabric because you can the va r and I know it's not going to unmarry. I recommend it
Love it and came in fast. Second time ordering from here.
I love it, it's exactly what I ordered, in size and all, it has no details and it's pretty big, plus it came fast, I love it
Honestly way better than i expected, it fits so much! It fits my 12-pack tin of polychrome pencils, a glue stick, scissors, useful pens, everything really, and it’s really compact too :)
It came fast, in the case lots of things fit, good stuff.
Product exactly the same as description. Order placed on 2021-05-13, received 2021-05-26. Total time 13 days. It was supposed to be a shipment in 10 days. Tough packaging. Perfect salesman.
Cool compliant opsiem
I love it! It's super cool, like in the pictures, it's good quality and has a lot of capacity, it's arrived in 10 days.
I am very satisfied. Get in's days. Product is super. Thank you. I recommend.
Very good pencil case. Holds a lot of pens. Satisfied with purchase.
its super cute and rlly spacious, it can fit a lot of things!
Very good, exact as in the photo
arrived in 17 days. it’s really cute and it fits my calculator perfectly. there’s a part you can unzip to make it fit more pencils
He arrived in Chile in two weeks, the quality is very good, I love the color, it is equal to the photo. I highly recommend it. The only thing I would take into consideration is that it doesn't come in any kind of protective bag, however, it doesn't have any kind of stain or failure. Closure comes in good condition. In short, five stars and very compliant with the product.
Very nice and good quality
Recommended. Just like the picture!
Esta bn esperaba que fuera mejor las paredes pero bueno supongo q se tendrá q acostumbrar a llegar cosas q viene muy apachurrado. Entrega sin demoras
It was supposed to arrive in mid-October but arrived a month earlier, the size is perfect, I got a lot of things in the and they are perfectly organized, for the price is perfect
Quite spacious and beautiful design. That's just what I was looking for.
Sturdy and will most likely last, also has lots of room for my stationary
jest dużo ładniejszy w realu. Jakość super. Polecam. Dostawa do Polski w 3 tyg
Excellent quality. Roomy, comfortable. Fast delivery, reasonable price.
Kid is happy. Good quality. Good enough to keep all pencils in one place.
It's exactly the same as in the photo, on top I can carry all my underlining in the case! Besides, shipping was super fast♡
Adorable! Just like advertised, roomy
Product appears to be good quality. Very useful layout for organisation.
It's fast. תאור מדוייק Satisfied Bassa "as
Everything is perfect. He has arrived quickly to Spain in a week. Very good finishes. For the price a great purchase.
Spacious, tough, tidy. Highly recommended, we are very happy with the purchase. Very good quality
When there seems little crystal long but write on desk living so fine OK key ㅎ ㅎ toys as $ To bought used too too terrific!
I love it, shown as picture. It gives more space for my supplies , the quality is good (dont have to worry about it ripping)
Good material and lots of space
It's very good comes just like in the picture, it's true I expected it a little bigger but just a little bigger. I 'd buy it again.
Perfect size for bullet journal supply carrying!
Just like in the picture, I love it.
The delivery was fast asf Quality us just like I the pic I highly recommend don't mind the stain i spilled water
fast UK shipping, good quality, very happy!!!! :)
Exactly as shown in the picture. Bought one for me and my younger brother! Came two weeks earlier than expected.
very cute and the colors are rlly nice.
it is very nice, bigger than i expected. however, it took forever
I just love it! The size is exactly what I was looking for, the color is so pretty and the material really soft/smooth? to the touch!! I can fit all of the essentials I need when I'm journaling which is so satisfying!! :)
i like it
beautiful colour and quality
Très simple et jolie
It took approx 20 days to arrive by combined delivery. It's pretty broad. If you want to fill it with pencils and stuff is super. If you just want to put the basics, it might be very big. I bought the full pink, but I think it looked nicer in the picture.
El producto se corresponde exactamente con la imagen y descripción. Muy buenos acabados y materiales resistí les. Gran capacidad.
Very good quality.
La tela es fina pero de buena calidad y no pesa, puede ocupar poco espacio si está vacío y llevar muchas estando lleno. Tal cual la foto. Muy satisfecha :)
Super cute, in combined delivery I arrive in 3 weeks. I encato, very good quality, spacious and lovely color. The best buy.
The material is excellent! Size like the photos, the perfect stitching! Arrived earlier than expected.
Perfect I like very much thank you very much
está igual a la foto, muy espaciosa y llegó antes de la fecha que había dicho. megusta xd
Even better quality then I expected, roomy for loads of stuff yet zips up super well to make it compact. :)
Wonderful! Great service!
Very cool! My daughter loved it.
Fast and good
it's perfect for my studies !! i love it, thank you so much for the goods!
Perfect, very good quality and beautiful finishes. I recommend, received quickly
Zgodne z zamówieniem, szybka dostawa dziękuję. Wygląda na fajny, solidny piórnik.