SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
El estuche es hermoso! Tiene harto espacio y el material se nota resiste. Muy satisfecha!
Good product. Nice and functional
Super
All very satisfied both shipping and case
Fantastic
It's all the same.
the bag is very high quality. the fabrics is thick and it can hold a lot of things. i’m very satisfied with this purchase and i recommend to anyone who wants cute bags.
lots of space, little pockets inside too
I love it!!! It looks exactly like the picture and it fits so much things! It's perfect. Really good quality for a really low price. Everything works perfectly
spacious and cute! a little bit hard zipping sometimes, but does not affect the use.
Me encanto, es tal cual el de la foto todo muy bonito. Satisfecha con la compra y contenta :)
The case is great, but it took 1 month and a half to arrive even when it was asked for standar shipping
Very spacious, very nice, quite good and has quality. The only problem was that it took a long time, I placed the order in July and it arrived in October.
It's come sooner than expected, I love it's just like the pictures have a lot of space that was what I needed.
She is serious cabbage <333 I galley to find a brown kit and I'm happy to have it ^ ^
Happy with the purchase. Good quality
Very good condition, no damage, very good buy recommend
Great quality! And quite big to fit all my stuff, thank you :)
Beautiful!! Super spacious and made with such good fabric. Looks & feels expensive! Love it ^*^
Perfect and consistent with the description
I love it! I thought it was more small for the price but not the contrary, it is very spacious and very good quality.
Good material, nice performance and fast delivery. Recommend product
Came in just as pictured. Will be using this for traveling.
Perfeito, igual as imagens e de ótimo material
Mr. Jesus♂️ Juz Sie approaching juz knocking for mych door pobiegnę♂️ It♂️ Say hi with joy heart❤️ Trembles it lucky niepojęte God alone visting me about Jesus God wspomusz Grace BYM godn7 Ie adopted you♂️ Pan Jesus♂️ Juz Sie approaching juz knocking for mych door pobiegnę♂️ It♂️ Say hi with joy heart❤️ Trembles it lucky niepojęte God alone visting me about Jesus God wspomusz Grace BYM ccording adopted you♂️Pan Jesus♂️ Juz Sie approaching juz knocking for mych door pobiegnę♂️ It♂️ Say hi with joy heart❤️ Trembles it lucky niepojęte God alone visting me about Jesus God wspomusz Grace BYM ccording adopted you♂️Pan Jesus♂️ Juz Sie approaching juz knocking for mych door pobiegnę♂️ It♂️ Say hi with joy heart❤
Está muy bien.
Good product. Am had previously ordered.
Super super good quality! There’s a lot of space so u can carry almost anything u need, definitely recommend!
cute bag for school, keeping al your markers and pencils inside!
i lov it, it came so early and was shipped the same day i ordered it
Cool pencil case, good quality, you can use it as a cosmetic bag, roomy. Delivery to Ukraine 19 days. Recommend.
The case is perfect, the fabric is good and the zippers look quality. It's much more than I expected for this price! I will definitely buy some more in other colors since the cases always suit me, and this one has plenty of space. I'm very happy with the purchase!
It took quite a while.
very cute, just like in the pictures and description! very good quality and enough space for materials!
All super. Pencil Case big and wearable. Perfect for school. Color such as the picture. Pack szła OK. 3 weeks. Highly recommend.
The color is different from the doro as a darker tone, but it is quite large. Of good material and arrived in perfect condition
This pencil case is very nice quality .it has a large capacity
Muy bonito y espacioso!
It came exactly what I asked for, good article compared to the price.
Beautiful case, bigger than I expected, not open up down as the pictures.
It's hermosoo♡It's just like the picture, the truth I was hoping it was a little bigger but it's super spacious anyway, I loved it <33
Wow amazing, beautiful product has beautiful color
I arrive sooner than expected. Very good quality and fit many utensils. Good packaging and no damage.
2 weeks in chile, I love it. I'll buy again!
szybka dostawa produkt zgodny z opisem bardzo polecam córka zadowolona
{_/} (•́‿•) ❤️< thank you☺︎︎
Very nice spacious
Muuuy good product! The fabric is super good, very good quality closures and I get well wrapped, it is exactly the same as the reference photo! Very good product charm me
Beautiful case, really liked. Delivery was satisfactory.
It is very large and wide, can fit anything. This is a before and after. Also how it looks like closed and being held. (please like)
Very satisfied with this order I bought two kits my girls are delighted
Very nice! They look much nicer in person, they are super spacious and the fabric is good quality, I recommend them!
Всё хорошо
AMOO with 3 months late but at least
very nice pencil case, very spacious. it arrived very quickly, I didn't even expect it
Cool pencil case. Daughter satisfied. Though myślałam that will be larger.
I ordered in hope it would arrive a few weeks before it said it would and it did! Arrived just in time for school tommorow! Product is really high quality and doesn't have that plasticy smell you would expect to get. 5/5 stars!
gut
Very well case, spacious and with several compartments to order school supplies, many things fall out.
Very good
It's beautiful, I arrive in a week and it doesn't have a single flaw. I would definitely buy it again. There is room for a number of things in the and, when it closes, it continues to maintain its shape.
Arrived really fast, the product is the same as the on in the picture.
Perfecto! Calidad excelente! Llego antes de tiempo!
Shipping was pretty fast ( Ordered it on July 24, Arrived August 9 ). In good condition and has a lot of space. I love it!
is very cute u recommend for photos and acctual use .
It's great, I love it! And it came a week earlier!
It’s okay. Smaller than I expected
⫘⫘⫘⫘⫘⫘⫘⫘⫘⫘⫘⫘⫘⫘⫘ I love it, it's very nice, very spacious and it doesn't smell weird or anything. Wine packed inside another bag and something very nice was done to me since I protected it even more. I will attach photos for you to see the size, it is light and excellent to take to school or work. I recommend it!⭐⭐⭐⭐⭐ ๋࣭ ࣪ ˖ ⋆ ࣪. ˖ ࣪⭑ ˖ ࣪ ٬ ุ๋ ๋࣭ ࣪ ˖ ⋆ ࣪. ⭑ ⸱
Ideal size to take you anywhere. Arrived earlier than expected
great for keeping organised
Great kit. Very large and good quality. The fabric looks solid closures a little less but it remains very good. To see in the duration but does very well the job
The product is according to the description. I like how big it is and the different options it gives you to keep things. I like the color, even if I change my mind later, but it's okay.
Everything Okay
Ha venido todo bien, algunos hilos sueltos pero y algunas cosillas no están bien cosidas pero lo demás está bien.
Order 26.05 and received 26.07, as the picture the product, very satisfied with this purchase!
I completely love this item. It beautiful and really useful.
The case is super cute and has lots of storage. I only don’t like the quote on the front. I didn’t see it in any of the photos or the item description. Overall, I love the case.
Se demoró 10 días en llegar, es demasiado hermoso, es grande, es igual al de la foto
cool B))
Very nice case exactly to the photo. It's very wide.
beautiful
I ordered this in may and it came late July. It’s pretty though and like the picture, but the zipper is weird. I got it for only a dollar though, so can’t complain too much though
Super fast shipping, cute colours and perfect size for lots of stationary.
El estuche llegó en perfectas condiciones y en pocos días de pedir. Es bonito y tiene vários compartimientos. Estoy satisfecha y agradezco al vendedor. Recomiendo esta tienda.
Pencil Case is super and quickly reached to me. I am glad.
The bag was dark blue, but not dark yellow inside. Personally I’m not bothered because it’s an all around sturdy pencil case, but if that’s a deal breaker for you then be warned.
I really loved him!, it is tremendously spacious and the seams and the fabric is very good quality, it is as in the description, shipping to chile took less than 20 days, from 03 to 21!, I just love it!
They arrived before time
I 'd love to buy again! I loved it. Wide, several spaces. Same as the photo
Excellent product, I love it too much. I 'd buy again. Relatively fast shipping. It meets the quality-price.
Super good the material, came and loved it <3 graciassss!
trop petite
The pencil case came in excellent quality. Very roomy and comfortable
I love it I love it I love it! Exactly like on the picture, good quality, a lot of place inside. Buy this!!!
Very good kit large and practical. Good seams. No wire exceeds. Solid fabric.
I'm coming pretty fast. The color as I imagined, as in the picture. I liked it very much. It looks big and fits up to a calculator. I highly recommend it.
Todo perfecto , solo que la entrega del pedido se retrasó más de una semana, pero por lo demás perfecto, igual que en la descripción. Más grande de lo que esperaba , muy espacioso. Gracias.
Nice and sturdy. Worth your money
It’s really nice definitely recommend. Good quality too
LOVE ITT!! There is a lot of space in the pencil case so you can fit a lot of pens and pencils in it and it’s sooo CUTEE as well, I’m happy with my order :))
The same as the description my daughter contented is all tidy though Blue came as a centimeter smaller than pink.
Perfect, record delivery time and very satisfied with the case, good quality.