SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||7-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-15 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All perfect man should a no bigger order
Great size and colour. Very comfy and look great
Perfect quality and comes beautifully
Thank you, goods received in good condition!
love them great quality ☺️
She loved them
Lovely leggings,not see through,comfy.
comes slight shorter than pic
Perfect, all super
Much darker in person
These are super soft and fit very well. Legitimately high waisted. Delivered quickly. 10/10
Fits nicely and perfect. Wearing a size EU 44
Very comfortable Leggings, nice material. Thanks to its ruffled seam gives a push up effect.
I love them, super comfortable i perfect size
Arrived super quality thank you
Great material, and very fast shipping. Will definitely buy again
Good quality, exelent colors
Very cool legi kupiłam któraś pair in turn recommended
Description agree with reality
Very good quality
Muy buena tela. Resaltan bien.
It fits good and it looks good. It s probably not for too hot weather - the material is pretty thick. For me it could be a bit shorter (but I m 160 cm so lots of things could). I ordered S and I usually wear EU 38. It fits good but XS would probably fit as well
Great quality! For european 38 size M is perfect
Sits well, beautiful color
Excellent impeccable size I highly recommend
Product as described! I’m a UK size 16 and a Large was perfect
honestly love these pants
Perfect, carrying GR 42 have XL ordered and fits beautifully
Very comfortable fabric and size as ordered perfect sitting
Thank you for the great product, quick shipping and delivery.
Nice quality! Shining not by. True to size. I will look more order :)
very nice thick waistband and comfortable to work out in
Super great leggings and vety hot and sexy
They're great! I don't hesitate to take more colors, for a $40 Spanish, I asked for the M and great, maybe the S would have gone well but I'm super happy
Verry good like in pic recommend
Unfortunately came with a hole in them but other than that they were amazing!!
Perfect even for large women
I had it in 10 days and it suits me very well
Perfect! Sits like a dream!
Good shop and very good attention, excellent fabric, not transparent, perfect size, beautiful I am happy with my purchase
Just like Description. :)
really really nice, size could be a problem though. however item consists the advertising. shipping is long.
Great quality, beauty, wears the body, accurate measurement chart, for 1,65m and 68kg L.
A bit large but other than that great quality
perfect fit good quality recommend
My wife loved it
Fits and looks like on the picture.
The fabric is pretty thick, it doesn't kill me, I thought q looked better from behind but well, it's okay.
Great fit 1.78 and 85 kg