SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Fits comfortably in the hand. Comfortable quiet.
Llego al día siguiente de haberlo pedido. Calidad 100%. Saludable y fácil de usar. Nuevas sensaciones lo recomiendo.
Extremely fast shipping. Product is very well made. I highly recommend.
Fast shipping 20 days. Product arrived well packed in bubble wrap. Good quality product, work all speeds. Suggestion: The case could be a little more finished and resistant.
Ottimo e ben fatto. Ha un certo peso quindi penso sia composto da componenti di qualità. L’unica cosa che non mi piace è che le istruzioni sono incomplete, non spiegano come utilizzare gli accessori e sono solo in inglese. Un’altra cosa è che non è marchiato e non c’è scritto da nessuna parte che è prodotto da Rlaxyoo e che è la versione S3.
No bad surprise, consistent with expectations. Good quality of finish. Effective and reliable gun for the moment, to see in time. Received in 2j, fast shipping from France.
The device has a very strong smell right out of the box, so I recommend airing it out. But it does an excellent job relaxing muscles. I recommend it.
Very happy with this device, it's very well the jobb, it looks very strong with a good autonomy, now to see in time wear of the battery
Wow works perfectly, I'm delighted thank you very much beaucoup
Best massage gun.
The ball attachment is made of foam. Not sure how long that will last. Besides that it is okay. You get what you pay for.
I am in love with the quality of product. Better than expected, took a month to arrive in Brazil and was not taxed, came completinho and well packed, she is great. Highly recommend, will not regret. Not know yet how long the battery lasts, but by the way is enough.
Arrived here in 20 days more or less, no fees! Extremely high quality, not compare to those who purchase cheap here in Brazil. Charge stand soooo time! Will use a little and post a review.
Super device! Come within 3 days! Solid packing, perfect handling. Come zuhälfte charged. Powerful. 30 speed levels. LED. Only a point deduction-very simple instruction manual, only in English.
very fun. works great
Works amazing and get exactly what it says
Fast delivery and product qualities. recommend!!!
Product arrived in perfect condition, the careful packaging caught my attention. Great quality, highly recommend!
Perfect, 2 days delivery, great service great product ±+++++++++
Works very good. Took a little over a month. Great quality
Very fast shipping.
Great product, quality/price at the rendezvous... I highly recommend this article. Super quality of the materials used with a great rendering. Article arrived in five days in France what to say better
Shipping: posted the same day Total time: shipped in 26/07 and delivered in 13/08 Packaging: beautifully packaged and protected, as the pictures Finish: excellent Operation: tested and approved Product description in package: massage tool ; U $10,00 Customs: without taxation and quickly released Obs.: Tip for Brazilians on the plug, model I is exactly equal to standard used in Brazil.
Conform to the description! Works very well
Very good and very quickly arrived within 3-4 days
Chii ゅう-Mon and then いっし ゅうかんていどでとどきました. ょうひんもせつめいどおりでした こんぽう and, and firmly.-operativewounds めい and ょがしんぷるすぎますが, ねだん so Taurus.
top
じっさい try to try so nice かんじ. No noisy ちいさく than not. And out of ゃくもはやくおすすめします.
Ware wie erwartet
Works great. I would recommend avoiding the carbon fiber coloured models as the pattern is very unrealistic and it makes the product look cheap. Although this does not effect the operation of the device.
Really pleased with this transaction. I've tried the massage gun on my wife's sore hip, and she had no pain, and didnt need to take pain killers
Great product, very happy!
This product works well
All right, I haven't tried it thoroughly but in principle it works well, well packed, fast shipping to Canary Islands, I recommend it.
Excellent Seller, Highly recommended! Thank you! A++++++++
Great device and easy exchange of head. Fast delivery in 3 days as much as. Am very happy with it
So far, after two days very satisfied
Amazing massage device. I can only recommend. Top delivery.
Just received today, very happy with purchase. Massage gun is heavier than imagined and the quality is excellent. Very powerful too!
Works perfect. Battery keeps pretty long. Adjustable correct. Kit complete and well packed. Recommend.
Fastest shipping ever. Arrived in a less than a week.
Purchased as a Xmas gift. Arrived just in time. It’s awesome. As described. Will buy more for gifts. Thanks
Great product.
배송아주빠름. 진동세기가 생각보다 약하지만 쓸만한 수준. eu플러그는 우리나라 콘센트에 딱 맞진않고 조금 헐겁게 맞음. 전원 끄고 켤때마다 마사지 진동 세기가 초기화됨. (20단계로 받다가 전원껏다 켜면 다시 0이뜸. 생각보다 불편).
i super happy with it . very sturdy good quality
Super fast shipping and product is super
Reçu en moins de 10 jours( week-end compris). Très surpris par la qualité . Reçu avec la batterie pleine premier test très satisfaisant. 30 niveau d’intensité de percussions . Totalement satisfait reste à voir dans la durée . Je recommande ce vendeur .
Product the first tests looks very good. A shame that problem in display marked speed. But nothing hinders the use. Received 21 days. Not taxed. After use more. Do new comment.
The pistolete takes control!!!! Very good shopping
Definitely is a product worthy command! Great checks on the break down muscle and relaxation, 30 possible speed action gives spore masażowych maneuver box to match to current needs, A 6 interchangeable plugs really gives many flexibility in working with this gun. Worth!
Super fast delivery in two days. Same as the description
It arrived in a week. I am satisfied with the solid construction. It can be used as it is with a US plug. Thank you very much.
Mega fast shipping. High quality equipment. Recommend warmly. Price definitely better Niz on other portalach.
Wszystko się zgadza. A nawet lepiej Porządna sztuka , masuje dobitnie obolałe miejsca. Wygodne opakowanie, wszystko mieści się w walizce którą łatwo przechowywać. Polecam!!!
Super Service
Best Fast shipping product are tested before or ㅌ durable, voice and luxurious, goods for working on the inverse vandal-proof the
Fast delivery, good product
Excellent product, well packed, fast shipping, unfortunately mails Brasil is horrible and makes it too late.
5 * ras looks good quality
Great product arrived quickly
It works great, it has a lot of power and I like it to let go after training. It took less than a day to arrive, amazing shipping!
Perfect delivered with its pallet, ultra fast delivery not even 3 days at the top ;) I hope it will last in time. (Too bad there is not a small explanation guide.)
I got very quickly, the plastic is a little rough, I immediately feel a sweat in my hand, because I also massage myself. There is no description of what and what to massage, typo itself break (((. Let's see how long it works.
Perfect, very effective, good autonomy, the plastic heads are a little rigid but the foam head is perfect
SH good quality, 4 days delivery… absolutely satisfied! Would 8ch recomment
Super Produkt. Sehr schnelle Lieferung.
Excellent quality
Dotarło in 3 days and for a while the present working well.. Looks externally firmly and aesthetically. I don't know yet how many holding napiszę battery but for some time. For a while current recommend salesman
Very high quality device, rugged construction, recommended after the massage comes the heat very comfortable.
Alles super
good
Super Gerät, funktioniert wie es soll. Wir lieben es
He's got Me. I couldn't take a picture because I'm not home but 100% is worth it. It's just as they describe it. What else I tell you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Petit test à la réception, le produit fonctionne parfaitement. la qualité dans les mains est bonne. j'espère qu'il durera longtemps. une bonne scéance après une compétition de sport afin de diminuer les courbatures.
receive very fast
Product arrived well packed. Still have the fact that arrived in a very good, considering the bad customs and postal service we have in our country. Arrived as color and model that was asked.
Delivery took a little too long
Looks very good quality. Delivery was very quick.
Perfect thank you very much delivery in 3 days I highly recommend it thank you again
Excellent product, great value & very fast delivery. Definitely recommend
looks very nice. packed very good feels nice also delivered to my door and very fast
Came very fast within EU. Good quality of case and Massage Gun. Has very much Power and works very silent. You can watch TV while using it.
arrived very fast and works amazing.
Perfect, for recovery after effort. I put 4 stars for misestimated delivery that lasts almost 2 months.
Looks good quality. On the other hand the delivery is too long written to deliver in 10 days it took
Really a super part, are directly very enthusiastic and have it versatile. For the money a absolute recommendation.
Receive massage gun , working well ,exactly as on the picture and in description .
Perfect service Good quality All so as described and on the photos
The massager copes with its task at 100%, after it the muscles feel relaxed. Excellent purchase for this money. Recommend. Delivery was fast
Everything is super
3EME order and always nicekl
super bin begeistert
Very qualitative device. Simple use and many accessories. Given the price, I had some doubts but so far it works very well. Thank you
Good Quality and Quickly delivery
Excellent quality
Buy this machine and it's best they give very good massages with this gun I recommend it has 30 levels
Top sehr schnelle Lieferung innerhalb 2 Tage angekommen
Is as promised within 3 days arrived. Function as described, device well processed. I would buy again!
I tried this product twice following bike outings the results are good it eliminates part of muscle pain. To see the reliability in time
Super device and works as described. Fast delivery within 3 days was the device at me. Super price-performance ratio
Pedido veio perfeito , muito bem embalado, tudo nos conformes, recomendo o vendedor
Amazing so far. It does close to what they say .
Perfect product! Quality Professional. Arrived in 1 month. Not taxed.
Very good product
Great product recommend it.
In just 2 days it took him to arrive in Spain. It's just as it looks in the ad. It comes with your case the accessories, all right. I 've tested it and it works very well, the only thing is it has 30 speed levels and already with the 3 is up to too much. As you put it to a high level and strong pressures it can make you even bruises. It looks of quality and I recommend it to you.
Incredibly fast shipping from Poland to Germany. I have the device ordered two days ago and it was delivered today. The quality seems high quality to be and it has neat power while massaging. On long time I need the device but only still testing.
perfect
Fast Parcel, less than 7j. Well packaged, carefully. The little guide is really limited, you have to go to the product sheet to see what the tips are, for which areas? Too bad. Sensitive touch screen, no need to press hard! Looks effective for 1ere use. To see in the long term! I recommend
Incredibly ordered on the 21ste and received today Saturday the 24ste. Perfect received very powerful in nice case with all parts. Equally tried and this powerhouse will get all musculature.
Super quality very satisfied
Ultra Fast Delivery (2 days). Top quality. I am very satisfied.
The product arrived quickly. Well packed, well arranged, convenient to use, easy to use display, works well and convenient.
A cool thing to work out muscles. I bought it to work out the hips. For a long time to make one muscle zone-do not. Before you start doing, watch video lessons on YouTube, so as not to harm yourself. There are zones that cannot be worked out. I can not help but note the fast delivery of 2 days from Poland to the Netherlands.
2 months delivery but good product
Overall its pretty good, and great value. The instructions don't make sense and the it doesn't seem to have different levels that change by pressing the power button as it says, it just goes on and off.
5/17 ~ 5/27 arrival Three times the purchase was -With friend gift stock purchase light Oh Caustic and completeness, due to high recommend
It’s legit! Came in around 2 weeks to NZ and exactly as the description said. Very pleased
Good product but ridiculous shipping slower than a snail bought on 11/11/2020 received on 19/01/2021
Item arrived very quickly all as described. Unique Note book illustration does not explain how to use various accessories.
Shipping in circa a month in Switzerland. The massage gun works easily in many levels. The case this is compact has space for all and is well posted. In general very satisfied.
All works, delivery in 1 day. Recommend.
Shipping 8 days to valencia Spain, works perfectly
Bardzo dobry przedmiot, starannie wykonany i w wygodnej teczuszce. Nie spodziewałem się cudów, ale tu się zdziwiłem, naprawdę porządne komponenty i super spełnia swoje funkcje. Przydatne tam gdzie nie mogę rozmasować, rozluźnić mięśni rolką lub piłeczka. Dostawa: tu zdziwienie, zamówione w środę po 16, przewidywane poniedziałek, więc grzecznie czekalem, ku mojemu zdziwieniu przyszło juz w piątek. Mega, polecam. Good product for good price, really good components, really fast delivery from Poland to Poland. Nice, thank you.
High very good! You can only recommend!
polecam serdecznie super sprzęt bardzo szybko doszedł jestem bardzo zadowolony
Fast shipping 2 days from Spain works all well and looks robust I recommend it and power spare me to butt I don't put it, lumbar's usually charge me a lot and relax me and I get super good
Great product!!! It is complies with the description in 100%! Very fast shipment! I ordered yesterday I received It today ! If I could I would give this seler 100 stars .
Order received well packaged and well compliant with the photo very fast shipping thank you
<2en> good product I love <2en> delivery 12 days instead of 5 announced
It works well and made of good quality products. Shipping has been super fast!
The gun arrived in 3 days, it's beautiful, with lots of power and its own little bag to keep it all. Beteria lasts a lot
Happy with this product. It will be a nice gift for Christmas.
the product is really good , it is what you expect , it seems a little wears at the beginning but when you get used to it you will like it . I recommend to watch a couple of YouTube videos before using it , and it is really good for legs , hands and neck . very , very fast delivery if arrived almost within a week
Very good quality.
All right, massager very good, not taxed, like more.
very very good!
Very fast delivery in 2 days and the massage gun it is at the top
Article conforms to the description. Parcontre received the article 2 months after my order. Really too long
The product arrived before the deadline, came totally same offered, works very well. And the most important is not taxed.
Just arrived, product silent, tested and worked very well. Recommend.
Sent super fast less than a week, works fine. I have not really tried it but all very well
muito bom
The item arrived within four days to product description nothing to gripe processing incredibly very noble and gorgeous and do the what it should Many thanks dear
Perfect product for now everything works well.
god!!!!!
Good pressure. Not as solid of a unit as I would like. I didn't receive the unit that was pictured (LED display) when I placed my order.
Très bien
A wonder for massages and battery lasts hours. I recommend it
Very good caliter arrived very quickly in a nice briefcase
Item received in less than 24 hours!!. The device looks good quality, brings a practical case. Now I have to learn to use it.
Product just tried to see if it works well. Nothing to say. Just 1 month and a half before the arrival it was long and worrying .. Received two days from Christmas Eve, I was afraid not to have it in time! But happy with the product it will make its effect I'm sure :)
מצויין
Super, am very satisfied
Hello to all product according to my request. I recommend
This is the second one i bought . Very good product well packaged and fast shipping
Zamówienie dotarło w ciągu jednego dnia (wysyłka z Polski). Zadowolenie z produktu w 100%, spięte mięśnie dobrze rozmasowane.
recebi ontem com 5 dias de atraso, o produto é maravilhoso! apaixonada já usei 2 vezes e o produto é o que promete
Первое впечатление хорошее. Все как в описании, работает тихо. Позже напишу как он себя проявит со временем.
Brilliant. Love it. Really fast delivery. Really happy with it.
Excellent equipment!! Fast delivery, not taxed in customs
Place order now 2 piece (for gift) delivered by courier DHL after 2 days all super
Very nice product. Feels really well made.
It’s awesome and very powerfully, even at strong force agains muscles. I lost it the first day at work :( they stole it from me.
very good product
Took a long time to arrive. But other than that the product was well packaged and seems really good quality.
Produto chegou perfeito e bem embalado. Funciona super bem. Valeu a pena o investimento. Demorou 15 dias para chegar em São Paulo depois de postado. E foi postado dois dias depois de comprado, total de 17 dias.
Very good product, good Bill!
Goods consistent with the description
Great quality product. Seller meets the description.
i received the package very fast. massage gun works perfectly. This gun is very strong and battery works a long time.
The Gun is not okay. It makes a lot of confused noise. I´m not happy with this produkt.
Se lo recomiendo a todo el mundo! Es una pasada y esta genial de precio comparando con las que se venden en el mercado actual y no tiene nada que envidiar. Con 30 niveles !!
Wybrałam shipment 3 dniowa from Poland, dotarło Express, all works and is OK
All good. Thanks