SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
24 hours mode do not work....
very good product. Highly recommended.
Very easy to use. It's very good.
Arrived within 15 days in Brasil, well packaged, within the blister. Positives: Has clock function, alarm clock, counter progressive or regressive, eh alarm loud and not shut the mouth to be disabled, the holding in refrigerator magnets and numbers are visible on display. Negatives: the magnets could be stronger and the alarm could be another music that alarms peddler… But these negative are serious to say not worth and in case worth quite.
Good device meets your guideline Efficient Delivery
Very good perfect works very well
Am very satisfied
Super fast shipping
Заказал 1 сентября , получил в Киеве 25 сентября. Прибор соответствует описанию и фото. Упакован в блистер, без батарейки. Исправен, всё в порядке, звук очень громкий. Спасибо продавцу за хороший товар и быструю доставку!
The goods is very good
ok
Very fast thank you
Very good surprise after a long wait. The item is OK. Thank you.
Works properly. You have read the manual to set up.
Good product, delivered in 19 days, easy to use, audible alarm
bigger than expected
Everything ok
Excelente produto , veio bem embalado , vendedor rapido , podem comprar nesta loja
Perfect, very easy to use, practice the function "Countdown"
It works great in the order AD and a video looks like setting everything up
amazing
Complies with the description. Fast delivery and well packed parcel
Simple, but it performs its function
Доставили до Пензы за 2 недели. Описанию соответствует. Продавца рекомендую.
Thanks
This is the second, works well temperizador, easy and simple and a battery AAA not included. I liked.
To N. Novgorod, the parcel was eighteen days. I think they're working. Thank you.
It functions well and is easy to use. The alarm is very loud, we put some tape over the speaker hole to make it quieter. It was an Easy mod for us.
Perfect. Order received… Thank you
a mis un temps fou à arriver
Pack dotarła after 90 days. Timer works. Consistent with the description.
Fine item, works well, quite happy with it
Delivery took a while, but considering the world's transportation problems right now not bad. Cool little timer. Plenty of volume. Big numbers. Up to 24 hours count down time makes it useful as a travel alarm as well.
It has the option of no sound, that if you're in a library it's very positive
Good and sounds strong. What qr if. I still don't know how to change the time
Product description on site. Until now works smoothly. Recommend the device.
Excellent practical and useful product, I arrive super fast and in good condition identical to the description. I recommend a satisfactory purchase, many thanks and greetings from Osorno Chile
Beautiful small clock
correos chile se pegó la misión y llegó mega pronto. excelentes funciones; temporizador, alarma y hora. cómodo tamaño, especialmente para el uso que le daré (estudiar)
Conform to the description
Still not tested for lack of battery when testing back to give the feedback.
Product as described. Loved.
He came with the protector badly attached. Otherwise it is easy to use and seems to perform its function. It's smaller than I thought, but I like this size better. I'll update if there's any news
All comply with the description. Recommend
All OK! Received very fast, recommend!
Very good and easy to use.
Anúncio compliant
parfait
Class!
Product arrived to me will test yet but it is top it sticks iron also is very practical to use ..
very loud alarm
muy bueno, funciona excelente recomiendo al vendedor feliz con mi compra
send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund, send back it, I got refund. send back it , I got refund
Like, but thought was bigger!
Very good and practical serves both to study how to cook have a very good that sticks in refrigerator magnet.
Excellent timer
Exact to description. Very bjeno
It is what it promises, it works well. The sound can be turned off.
Perfekt
Great, it works and it sounds strong, the count is accurate, nothing to complain about, I would buy it again. Good price, arrived in about two weeks.
Ok with description.
I would like it to be in 24-hour format and the bell is very loud, but an excellent timer.
Great work as designed .
Doesn't stick normally on fridge. Keep going down.
Perfect. Easy operation. Is stuck in my fridge.
Very practical
Switched to 24-hours mode pretty easy by shortening two pads at PCB as recommended in other comments.
good for the price
Still not tested, more came well packaged and flawless
Us all! Recommend, responsive and committed!
Good timer, make clock and alarm function. Ring loud enough. I recommend
Great product, easy to use, well made
Good and nice clock and timer.
Still not tested, but came around at least Rs
Rope pick no product is good
Device working properly
Thank you!
As described.
Very good!
Excellent very good as in the publication
Excellent product. Thank you very much to the supplier.
Excellent Product! It has an on/off switch on the back that saves a lot of battery!!! Recommend!
Good service. Timers are working properly.
Looks just like on the pictures/and tasty fast receive
It's the second one he bought the same, so it's an item I like very, very practical and multi-functional
White plastic shell with a removable foot for ease of use in all corners of the kitchen. Magnet back it can also prove upright place. Timer functions very simple to use. Beep and flash at the end of timing. I recommend it.
I packed the jumper-it became a 24-hour time format. Everything works fine. Not enough volume adjustment
Good for the price, alarm function, clock and stopwatch.
if i'm honest, it's a little hard to use because it has too many functions. i was looking for something simple but this is good too. very fast shipping, expected 30-50 days, but arrived in 18 days.
좋다 아주
Works pretty good so far
exactamente como descrito y funciona de maravilla! Lo recomiendo. Tiene imanes en la parte de atrás que permiten pegarlo a la nevera y un soporte para apoyarlo.
Parfait
Good product
Fast arrival became eup. Operation is also well and best of all alarm sound subwoofer good eup. The
Perfecto llego súper rápido. A pesar en tiempos de pandemia muchas gracias al vendedor de confianza. Solo quedó el protector o funda de plástico de pantalla pegado pero no afecta en nada al producto. 10/10 . Ocupa pila pequeña y SUENA muy bien para despertar
Surprised me by product material quality. Bought thinking it was just timer but can be used as clock and alarm clock also. Recommend.
Very fast shipping and they are a little bigger than I imagined
Excellent!
Yes!!! Very happy with this item
Got it right, indicate the All Good product
I recommend came right fast delivery good product
All right
Very practical
Impeccable, fast delivery (18 days to Belgium), works very well, sound (or mute to choose, led flashing)