SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The order came very quickly, in the Amur region in 7 days from the day of the order the quality is good
I love them
Muy bonitos. No los he probado aún, pero son tal cual se describen, y vienen muy bien embalados
Excellent bottles
Good quality, would recommend.
Merci
works as described
Great! I'm delighted!
Товар отличный, упаковка хорошая. Как почта не пыталась убить посылку, коробка пришла вся мятая, однако бутылки не прстрадали.
excellent quality
works fine
Perfect!
Super quality and fast delivery I recommend, useful when you have an airfryer.
Fast delivery for France. Package conforms to the description. Glass of good quality. Solid package.
Excellent thank you I recommend
Works, but unfortunately not always well sprayed fat, I think that this issue wprawy
Perfect
Качественный товар, доставка быстрая, посылка пришла целая и невредимая, все точно так как в описании!!! Товар рекомендую!
Top quality very. משפריץ very good. Diffuser oil really good
Very good
really good very happy came quick too
satisfaite merciiiiiiiiii
Nice fine mist, glad to leave the awful plastic spray bottle behind
ex service, no problems
Product מצויין. משפריץ really good. Recommend very
Compliant, fast delivery
Conform photo and description. With olive oil, if you press half it is a jet but di we press quickly and thoroughly, it is a vaporizer
SPEEDLY PRODUCT IS LIKE IN DESCRIPTION
Thank you like Again
Produit génial.
It should still testing
Alles wie beschrieben
Very beautiful, well packaged, there is even a funnel for each vaporizer
Very fast. Very pleased.
Работает как ожидалось. Разбрызгивает масло.
genial, buena calidad y acorde a foto y descripción
Good
Not bad, pleasantly surprised, I bought it on promotion. It's good quality glass. I only have to clean it and I will see if it is a good purchase. I recommend it.
Very fast delivery
Quality is good. Fast delivery
gut
Super as described in the ad works beautifully sends fast
The product is wonderful!!
Parfait
Delivery very fast, arrived in perfect condition and work all.
exellent produit！
Goods consistent with the description, recommend
Ok
Order in Omsk came quickly, packed perfectly, everything is intact, checked while one bottle, everything works fine.
I received the vaporizer, it is good and corresponds to the description, the quality is good for the price. I recommend the speed of sending
Perfect according to the description
super!!
Not vaporizes but spray a long cast. Nevertheless quite well
Very good quality. Many thanks.
Super, the packing is excellent, the delivery is fast in work has not yet used.
Looks the part and fast delivery
perfect, trust vendor +++
Goods well packed, delivery was within 3 days since. Unfortunately been delivered was the false pack number (2 instead of 4) refund ran smoothly.
Arrived in New Zealand under two weeks from delivery. Works well as a spray pump with olive oil but it would be nice to have the option of dark glass so that the sunlight doesn't oxidise the extra-virgin olive oil.
As in the description
Good spray for oil. Not all works well. This is perfect, spray very thin drops. Recommended.
very good quality
excellent produit! l'enveloppe est en inox avec une belle finition le réservoir est en plastique, la bouteille est assez lourde. je ne l'ai pas encore utilisé. Merci au vendeur.
Fast shipment. solid and works perfect.
Top it vaporizes oil without making big drops
Super 3 days and received in Poland
Super ekspres !!!
An excellent article from a friendly and reliable dealer. Well packaged and shipped quickly. I received the item after 4 days (to germany) that is superfast and I am very satisfied with the service and the high quality of the item.
This avoids overdosing the oil or vinegar and distributes it evenly on a salad. Or scenting strawberries.
Gives a very good impression to unpacking. See the use!
works noice
extra
Быстрая доставка. Хорошее качество.
Amazing quality!
The wrapping is polite and the plating procession is also beautiful. The only problem is that nozzle is fixed, and it's moving up and down. This adds to the tilt of the container, the oil and flavor will follow the inside of the container. Overall, I'm very satisfied.
Very fast shipping and arrived all safely. Very happy
Am totally satisfied!
Fine in order. Decent packed. Good quality. Seller thanks.
the product does not work as described when using oil. The explanation given was: >>water and oil have different densities The density of water is relatively high, and the sprayed state is misty The density of oil is lower than that of water, and the sprayed state is not as misty as water >>
Satisfaite
Nice good arrived
Price need please contrast dye
came in one week, well packed. everything works. recommend .
Wow very fast shipping to Germany, within 3 days. Top
fast delivery and very good
Arrived swiftly, well packaged and quality product - I'm very happy!
Thank you
Super quality and arrived very quickly!
All super good quality product