SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Came extremely quickly. Impressed with the quality & will use once baby has been born. NZ size approx 12-14
Came very quickly, thanks to the producer and the Mail. Whole, no damage.
Haven't tried it yet, ordered XL, 70kg (9months pregnant + 171cm) it seems like a good size and good quality!
Good product though one of the bottom girdles (the pelvis) it doesn't catch very well the closure runs a little small.
Super fast shipping
Llegó. Súper! Pero tiene mucho olor
I am very happy with this product they deliver in time.
Good product, true to the picture
muy buena calidad..me.encanto mi compra estoy muy satisfecha la recomiendo 100 por ciento el envió fue muy Rapido
Very good material! It looks great! Size as the publication says
I liked it as it is in the picture
Fast shipping
I was very pleased with my order. I ordered a size 3XL and it fit perfectly and arrived in seven days!
Good quality. exactly what i wanted. perfectly serves it's purpose. thank you. satisfied
Belt super recommend however the measure before buying because I wzięłam size bigger than stretcher casual and is for small: P Fast delivery: D
Fast shipping!
Very fast delivery less than 7 days. Compliant product description as pictured! Recommend!!
excellent!
The only graan detail is that it does not come with instructions
I really like it.
Stretch well, fits well and arrived on time. But not for use and put a dress, it serves to model the body as a treatment. Not as an accessory to get lean and go to a party with a tight dress. I am very satisfied with the purchase
love the way it feels
رائع جدا اوصي بها
Belt looks nice. Quality is good. Slight smell but it will go away after sometime.
Super quality, no protruding yarns, workmanship no objections
Is perfect
As the photo exactly I will try after delivery thank you.
Excellent product! Just what you describe in your publication!
Love it! Fits securely. Arrived fast and on time as expected. I’m going to have to order another one!
Very fast and good quality
Super
Arrived in 14 days, such as the description
The product is in good condition. The design is also good. Everything is in good condition
Good product very soft and gentle to skin
Have not tried yet
Ok
good
Very interesting, we can tighten, take a size above its usual size
The product is just exactly the way it was described. I recommend this to everyone.
Great quality product and Super fast.
received in such a short time! and product is accurate and is so comfortable!
back and pelvis instantly feels supported.. great product and quality! thank you!
Very nice thank you
Currently I am pregnant 8 months I use only the bottom belt in support. To see efficiency in post natal
only 20 days !!!! yaaay!
Good back support/fast delivery
very good quality and good price fast shipping
It seems nice and good quality, I can’t use it yet as I still have 4 weeks to go but it will come in handy after birth. Fast delivery didn’t expect it to arrive that fast :)
I haven't tried it yet.
Great product! Meets expectations. But ask more because is a little small, but worked!
Two weeks I arrive in Chile! Weight 112kg perfect for my post delivery
I received this product and I am excited to use it. It looks very useful after giving birth to my son, need it especially cause it covers all three areas of the body and on top it came in the mail quickly. I thought I was going to get it two months behind but the delivery was quick. Definitely a buy.
Conform to the photo and description fast shipping thank you!
Received quickly, the material looks satisfactory not yet tried
As the photo received very fast
Fantastic product, strongly recommend.
Super rekomenduju Spasibo pradavcu
Thank you very much I am very satisfied
At first glance it's like in the photo. We'll see results.
Looking forward to talk.
I loved it very much I'm xl but I had to take xxl she and it's OK thank you
Very good material, super comfortable, hopefully I'll get well. I recommend it.
Taille très petit
All right, I'm very happy with the order. It seems comfortable and easy to put. Size M is quite small, would amount to a European S or Xs, it's perfect for me since I'm pretty thin. I recommend it!
Very fast delivery
Loved! Well expected, very quick delivery.
Très bien
Today i received my belt, a good quality for a such price, i'm so happy with my purchase, recommended
i really like the quality of the product.. i recommend
Will take a while to use but looks great.
Perfect belt, good material. The shipment has been quick.
Ok. Well made and arrived in short time
이거 핵좋은 한국인들이여 구매하라
Wonderful. Like power same place and tighten, having several parts and as vented. Arrived very quickly pro Brasil, Salvador, Bahia.
It looks good, I haven't tried it, but it looks good quality
Everything seems very good but I'm waiting to try it...
Juste like the picture! Recommend
Good quality
ok
looks really good
Quick delivery! Haven't tried out product yet but looks like on the picture.
good quality
Fast delivery and good quality product.